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Thread: Fix it. Please.

  1. #1
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    Default Fix it. Please.

    Quote Originally Posted by Googlechrome View Post
    Duplicate headers received from server
    The response from the server contained duplicate headers. This problem is generally the result of a misconfigured website or proxy. Only the website or proxy administrator can fix this issue.
    Error 350 (net::ERR_RESPONSE_HEADERS_MULTIPLE_LOCATION): Multiple distinct Location headers received. This is disallowed to protect against HTTP response splitting attacks.
    Did you see the important part?

    This problem is generally the result of a misconfigured website.


    And then the last sentence: Multiple distinct Location headers received. This is disallowed to protect against HTTP response splitting attacks.

    Is that how you are giving us account security?
    Last edited by forummuleonly; 05-20-2013 at 12:07 AM.
    Quote Originally Posted by Codog View Post
    [*]Small evolutionary change that can be completed in shorter stretches of time is more readily achieveable for us than large _revolutionary_ change. Revolutionary change can be rather destabilizing from an engineering and balance perspective.

  2. #2
    Community Member barabel's Avatar
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    Quote Originally Posted by forummuleonly View Post
    Duplicate headers received from serverThe response from the server contained duplicate headers. This problem is generally the result of a misconfigured website or proxy. Only the website or proxy administrator can fix this issue.Error 350 (net::ERR_RESPONSE_HEADERS_MULTIPLE_LOCATION): Multiple distinct Location headers received. This is disallowed to protect against HTTP response splitting attacks.Did you see the important part?This problem is generally the result of a misconfigured website.And then the last sentence: Multiple distinct Location headers received. This is disallowed to protect against HTTP response splitting attacks.Is that how you are giving us account security?
    If it helps, I get this problem when I use Chrome as well. If I use IE10, the browser seems to find a way to display the pages without the error. I'm not too thrilled about using IE for the forums, but it may be something that works for you.


  3. #3
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    Default Not even a chance.

    Quote Originally Posted by barabel View Post
    If it helps, I get this problem when I use Chrome as well. If I use IE10, the browser seems to find a way to display the pages without the error. I'm not too thrilled about using IE for the forums, but it may be something that works for you.

    Not even a slight chance I will be installing IE on my machine. Not even a little bit. I will use Safari before I allow IE to take over my machine.
    Quote Originally Posted by Codog View Post
    [*]Small evolutionary change that can be completed in shorter stretches of time is more readily achieveable for us than large _revolutionary_ change. Revolutionary change can be rather destabilizing from an engineering and balance perspective.

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    Why is it the only place I consistently get:

    Quote Originally Posted by Googlechrome View Post
    Duplicate headers received from server
    The response from the server contained duplicate headers. This problem is generally the result of a misconfigured website or proxy. Only the website or proxy administrator can fix this issue.
    Error 350 (net::ERR_RESPONSE_HEADERS_MULTIPLE_LOCATION): Multiple distinct Location headers received. This is disallowed to protect against HTTP response splitting attacks.
    Is from trying to use the new posts function(tab)((button?))?

    FIX. IT. PLEASE.

    Hire an outside source to do it if Team DDO cannot get it done. How long do you expect your faceplanting to be humorous? The humor of seeing/experiencing them has gone well beyond the humor stage for me personally.


    This time was a fresh run on the browser since reloading the page wouldn't clear it up.
    Last edited by forummuleonly; 05-20-2013 at 12:08 AM.
    Quote Originally Posted by Codog View Post
    [*]Small evolutionary change that can be completed in shorter stretches of time is more readily achieveable for us than large _revolutionary_ change. Revolutionary change can be rather destabilizing from an engineering and balance perspective.

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    Default And then there is................

    I edited this, and it became a new post.

    See two or so posts below.
    Last edited by forummuleonly; 05-19-2013 at 10:20 PM.
    Quote Originally Posted by Codog View Post
    [*]Small evolutionary change that can be completed in shorter stretches of time is more readily achieveable for us than large _revolutionary_ change. Revolutionary change can be rather destabilizing from an engineering and balance perspective.

  6. #6
    Community Member ZeebaNeighba's Avatar
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    I get it on certain "New Posts" links and not others. Also, if I go to the top of the page, hover over Community and click on forums, the discussions I see on that page get the same error.

    I use chrome.

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    Default And then there is................

    Quote Originally Posted by Googlechrome View Post
    This is probably not the site you are looking for!
    You attempted to reach support.turbine.com, but instead you actually reached a server identifying itself as *.parature.com. This may be caused by a misconfiguration on the server or by something more serious. An attacker on your network could be trying to get you to visit a fake (and potentially harmful) version of support.turbine.com.
    You should not proceed, especially if you have never seen this warning before for this site.

    Want to know where this little gem popped up? In Tolero's signature. That's right, clicking the word 'support' in Tolero's signature.

    May not be something everyone sees, but this is something I sent a PM to her about at the beginning of the month. And it still hasn't been fixed.

    Guess we will see what new gems await later this week if they actually deploy the fix they breifly spoke of about a week ago.
    Last edited by forummuleonly; 05-20-2013 at 12:08 AM.
    Quote Originally Posted by Codog View Post
    [*]Small evolutionary change that can be completed in shorter stretches of time is more readily achieveable for us than large _revolutionary_ change. Revolutionary change can be rather destabilizing from an engineering and balance perspective.

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    Quote Originally Posted by forummuleonly View Post
    This is probably not the site you are looking for!
    You attempted to reach support.turbine.com, but instead you actually reached a server identifying itself as *.parature.com. This may be caused by a misconfiguration on the server or by something more serious. An attacker on your network could be trying to get you to visit a fake (and potentially harmful) version of support.turbine.com.
    You should not proceed, especially if you have never seen this warning before for this site.
    Proceed anyway Back to safety


    Want to know where this little gem popped up? In Tolero's signature. That's right, clicking the word 'support' in Tolero's signature.

    May not be something everyone sees, but this is something I sent a PM to her about at the beginning of the month. And it still hasn't been fixed.

    Guess we will see what new gems await later this week if they actually deploy the fix they breifly spoke of about a week ago.
    That's a support software site. Know you know who did their new CS software. I feel better knowing it wasn't designed in house.

    And yes, the new web site is badly configured and breaks all kinds of web standards. Crome is smart enough to pick up on these things as dangers since you normally only seem them on phishing sites.

  9. #9
    Community Manager Cordovan's Avatar
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    Right, this is an unfortunate issue that seems Chrome-specific. If you run into this too often, use a different web browser like Firefox, Internet Explorer, or Safari.
    Have fun, and don't forget to gather for buffs!
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  10. #10
    Community Member Ironclans_evil_twin's Avatar
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    Quote Originally Posted by Cordovan View Post
    Right, this is an unfortunate issue that seems Chrome-specific. If you run into this too often, use a different web browser like Firefox, Internet Explorer, or Safari.
    Or no, how about you guys lobby the know-nothings that started this process, carped a huge steamer all over the DDO community and implore them to revert to the old working forum?

    What's next you guys figure out what browser (if any) that this forums semi works on (because we get corrupt content errors with firefox, so firefox is not one of them either), and just require all of DDO's community to use only that one browser?! This amazingly enough would be no more or less idiotic than the process that started this whole disaster in the first place, meaning of course "we have to have the same logins for forums as the game".

    This is the most amaturish protracted thing I've ever seen done to a games community, and most of the problems would have been fixed by a hobbist forum owner within 24 hours, or avoided entirely because they were done correctly (old thread redirects) by competent people or abandoned because they are incredibly stupid ideas (game account + forums account, making securtity worse by getting rid of remember me feature)... and I go back to Doom BBS's so I've seen some amaturish.

    EDIT: had to re-log to edit this, and of course got redirected to the main site instead of this post... seriously you guys know the login time out is still 100% borked right? and the redirects are not working? I ask because it feels intentional at this point... it feels like WASI (working as stupidly intended)
    Last edited by Ironclans_evil_twin; 05-20-2013 at 02:10 PM.

  11. #11
    Community Member Celastelin's Avatar
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    Quote Originally Posted by Cordovan View Post
    Right, this is an unfortunate issue that seems Chrome-specific. If you run into this too often, use a different web browser like Firefox, Internet Explorer, or Safari.
    It looks all Chrome wanted to do was stop a security threat which has symptoms of multiple location headers. From http://code.google.com/p/chromium/is...ail?id=146684:

    Chrome's erroring in this case is a security measure to protect users against header injection (see http://crbug.com/98895 for more details). Firefox has decided on a similar behavior, and I expect other browsers will follow suit eventually. Chrome has had this behavior for over a year now.

    The occurrence of ERR_RESPONSE_HEADERS_MULTIPLE_LOCATION is very small --> on the Chrome's stable channel for Windows, it represents about 0.00003525194% of the network errors.

    While I understand that this is very frustrating as it prevents using this particular site, given that this problem doesn't seem to be affecting other sites I do not recommend adding overrides to Chrome to bypass it.

    The best course of action is to get a resolution on the server side.

    In the meantime I'm afraid that means you will need to use a more lenient browser to access that site.

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    Quote Originally Posted by Cordovan View Post
    Right, this is an unfortunate issue that seems Chrome-specific. If you run into this too often, use a different web browser like Firefox, Internet Explorer, or Safari.
    No. How about you fix your bloody forums instead?

    Not that it matters to me as I use Firefox, but you shouldn't be asking people to compensate for your own website developer's incompetence.
    Last edited by Antheal; 05-20-2013 at 11:13 PM.
    If your "Known Issues" list needs a freaking scroll bar, then one of you needs to go.

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    Default I have to agree

    I have to agree Cordovan with the three posters above me. Why exactly am I having to find a work around yet again for something that was working perfectly well before it was broken?

    This is not an issue with me or anything I have done. That link in Tolero's signature worked just FINE before this forum fiasco, the only thing that changed was the forums themselves, not my machine, not my browser, no my OS.

    I will not re-install IE on my computer, I got rid of it for a reason. I don't like firefox, I never needed it before to look at an official link. Safari is Chrome based so I doubt it would make any difference.

    Seriously Cordovan, please put yourself in our(players/users of DDO and community sites) shoes and think of how you would feel if:

    1) You begged and begged and pleaded and pleaded to not have your game and forum accounts merged and it was done anyway and wound up breaking your access to the forums.

    2) Number 1 was done right after an upgrade to your billing system that resulted in over billing of some players to the game(With a very sad recompense of 1 free month play time, even though 100+ months play time was removed from those persons bank accounts)

    3)When the new forums went live, after player input was to the largest degree of negative feelings from the populace you would like to spend money on the game, all the links to all the useful information in the old forums that had everything the community was asking you NOT to do and was already not done in the fully functioning old forums is no longer accessible due to the broken links.

    4) You take a look from a user perspective at the nearly exact polar opposites in apparent policy between the way that the community and game staff work together between LoTRO and DDO.

    5) You suddenly are getting red page warnings from the same browser you have used for years that normally one would associate with clicking on a pornographic website, but they are coming from a game website that you have used for years.


    I could go on and on with this list, but please, re-read them. Please do your best to put yourself back in the Pre-employed at Turbine days and really think of how all this would make you feel. Then, I would ask you to answer just one question. Just one:

    How would you feel if you were once again in our shoes? If you did not work there, how would you feel?

    I doubt you would really feel like a valued member of the community, when you really get to the end of it.

    That is how my perception is. I just don't feel like DDO gives a rats behind about what me, the end user of your product, the person you are attempting to entice to spend money on your product thinks about your product. I would imagine that more players than ever are struggling with this as well in one fashion or another. Less and less is player input given the respect it deserves where DDO is concerned. But then, one looks at LoTRO and sees such a HUGE interaction between LoTRO community staff/developers and how the community (players) help shape choices for the game and one wonders what is so different between them.

    I understand you guys want to streamline. I get it. What I don't get is how EACH AND EVERY TIME new content is added more stuff gets broken than it gets fixed. The forums are just the final straw for some players, shoot it was close for me too.

    It is time for the staff of DDO to put themselves in the end user of the products shoes. If this is something that is already done, then it is above and beyond time for DDO staff to take their complaints farther up the chain of command, FOR THE SAKE OF THE END USER/PLAYER. You can tell me how wrong I am, but I can say this: Jerry, you wouldn't have kept your mouth shut before you went to work for Turbine if this is the craptastic crapp you were getting, you would have been calling these decisions out long ago, same as you Tolero, Same as you.

    Just please try to remember what it was like when you guys were one of us, and take appropriate steps to be our community representatives.

    And just a final observation here: I do not expect you will reply to this post. I fully expect the same *normal* result of giving input only to have it ignored by the staff of the game. I do not expect you to let me or any other player know, openly, how these things would have/do make you feel. My intent is not as an attack, no, it is meant only in the hopes that maybe you could try and remember what it was like for you, when you were one of us, and how you would feel. I would appreciate a post from you/Tolero/ANY DDO representative, but I have no hope nor expectations that any of you are willing to roll the dice and take a gamble on your livelihood by openly stating them.
    Quote Originally Posted by Codog View Post
    [*]Small evolutionary change that can be completed in shorter stretches of time is more readily achieveable for us than large _revolutionary_ change. Revolutionary change can be rather destabilizing from an engineering and balance perspective.

  14. #14
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    It should be noted that my preferred browser is Chrome. It's annoying for sure. Just saying that it's not a high-priority fix, sorry.
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  15. #15
    Community Member Cynning's Avatar
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    Quote Originally Posted by Cordovan View Post
    It should be noted that my preferred browser is Chrome. It's annoying for sure. Just saying that it's not a high-priority fix, sorry.
    Are we close to a fix? I still don't understand how all my info changes almost two weeks after the forum changes. I have bug reported it. I'm slightly dissapointed at the loss of my forum name, friends list, forum rep (over 3500), post count around( 2000)
    , all my saved links, as well as those things mentioned above, but I'm most dissapointed by the loss of my FOUNDER status (both intake and forums). That was something that I paid for.

    I know its not a big priority for Turbine, but its hurting your community.
    Formerly known as Battlehawke until 5/9/2013 when a great storm came through (several weeks after the forum changes btw) and "Poof" Everything went away. ......Thanks Turbine....

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    Quote Originally Posted by Cordovan View Post
    It should be noted that my preferred browser is Chrome. It's annoying for sure. Just saying that it's not a high-priority fix, sorry.
    Nice to see that security and the main thing for a forum (usability) are not of any concern for Turbine.
    Did you let a 3yo make the new forum/website? because it honestly looks like you did..
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    Quote Originally Posted by Cordovan View Post
    It should be noted that my preferred browser is Chrome. It's annoying for sure. Just saying that it's not a high-priority fix, sorry.
    For some of us, these usability things are pretty important. The game isn't hard, the community is a pain now to participate. I don't intend to add a bunch of plug ins to every machine I have, swap browsers, etc. I'll just go somewhere else.

    You guys have to see traffic as down, yes?
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  18. #18
    Community Member moomooprincess's Avatar
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    Default I have to use chrome

    If I used IE, I have all sorts of problems on this website.

    My preferred browser is IE since that is what I have all my bookmarks in and have been using for four years on this machine, and is what I used on the previous forums.

    Tried these forums, and I had a myriad of problems. I switched to Chrome and all those myriad of problems went away. But, I have other problems, but I can at least login and accomplish something.

    I am pretty sure all problems are on one end of the connection.
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  19. #19
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    Quote Originally Posted by Cordovan View Post
    Right, this is an unfortunate issue that seems Chrome-specific. If you run into this too often, use a different web browser like Firefox, Internet Explorer, or Safari.
    No.

    It is not reasonable to ask your customers to find their own work-arounds for situations they did not create, especially when the root of the issue is a disregard for best practices on your end.


    This is a pretty high profile issue. Hand waving will not make it less so.


    Please do the right thing.

  20. #20
    Community Member Ironclans_evil_twin's Avatar
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    Quote Originally Posted by Cordovan View Post
    It should be noted that my preferred browser is Chrome. It's annoying for sure. Just saying that it's not a high-priority fix, sorry.
    Have you guys discussed internally the possibility of reverting?

    Don't worry it's three weeks later and this ess hole is still just as borked as Day one. But I'm sure DDO's community will all flood back in 7 or 8 weeks from now when you guys fix everything right?

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