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  1. #1
    Community Member
    Join Date
    May 2013
    Posts
    3

    Talking I beg you, refund!

    Hi, i'm a pretty new player, very soon decided to be a VIP, so i had 1175 TP on lvl 21 and everyone told me that i cant go end game content without epic destinies. So i went to DDO store and with BEST intentions to buy Epic Destiny, i bought Key Of Destiny, not sure how i made that error but i would like to get that key refunded as it was honest MISTAKE! I promise i will stay VIP player in future!

  2. #2
    Community Member Charononus's Avatar
    Join Date
    Jun 2010
    Posts
    5,345

    Default

    Quote Originally Posted by Vychh View Post
    Hi, i'm a pretty new player, very soon decided to be a VIP, so i had 1175 TP on lvl 21 and everyone told me that i cant go end game content without epic destinies. So i went to DDO store and with BEST intentions to buy Epic Destiny, i bought Key Of Destiny, not sure how i made that error but i would like to get that key refunded as it was honest MISTAKE! I promise i will stay VIP player in future!
    Your best bet is to call customer service, I doubt you'll get a reply thru here quickly but whenever I've had a problem I've gotten an answer within 30 mins on the phone. I don't know what they'll do for you but at least you'll have your answer that way.

  3. #3
    Community Member
    Join Date
    May 2013
    Posts
    3

    Default

    Quote Originally Posted by Charononus View Post
    Your best bet is to call customer service, I doubt you'll get a reply thru here quickly but whenever I've had a problem I've gotten an answer within 30 mins on the phone. I don't know what they'll do for you but at least you'll have your answer that way.
    Thanks kind sir, i shall try that

  4. #4
    Community Member
    Join Date
    May 2013
    Posts
    3

    Default Awesome

    Freyr guy is pure awesome, see alot of people complaining bout support and they even REFUNDED me which i really had doubts they would do, and that just gave em an action boost:Faith in my eyes, sorry if im kinda late close the thread if anyone reads this

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