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  1. #1
    Community Member
    Join Date
    Jul 2011
    Posts
    9

    Default TP charged but item not sent

    I bought 3 sets of greater good essence and only received 2, I got 3 emails saying that all three wear sent but one set was not.

  2. #2
    Customer Service Representative Carpe_Noctem's Avatar
    Join Date
    Feb 2011
    Posts
    186

    Default

    I'm sorry to hear that these were not immediately delivered. If you have already re-logged and they have not all appeared, please contact Account Support via the information in my signature.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available from 12:00 pm to 7:00 pm, Monday through Friday (GMT -5). 855-WBGAMES (855-924-2637)

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