The "Standard Resolution" DDO Unlimited download that I'm attempting for my laptop isn't going very well; the download screen is not downloading anything and hasn't been for quite some time, across multiple attempts.

My first attempt did lead to one file being fully downloaded, but all subsequent attempts have gone nowhere. Deleting the partially downloaded stuff and uninstalling PMB has had no effect.

I have a windows 7 computer with lots of free storage space that otherwise works just fine, and my internet connection is also fine.

Suggestions for what the problem might be would be helpful and appreciated.