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  1. #1
    Community Member Bolo_Grubb's Avatar
    Join Date
    Oct 2009
    Posts
    1,819

    Default Is Turbine/wbgames support having email issues?

    I tried to log into my account and it seems I forgot my password.

    So I clicked on the link "Forgot Password" entered in the appropriate User Name and was told I would be sent an email. The email was never received.

    So after 30 minutes I called customer support and verified all the information to prove who I was, and had them change the email address to another one.

    I went through the same process on the account page and was told an email would be sent. Still no email on the new email address.

    I can send email back and forth between the 2 email address so it does nto seem to be a problem on my side.
    Kill'em all and let their favorite deity sort'em out
    Quote from a shroud run "I am an idiot, not a newb"

  2. #2
    Community Member Bolo_Grubb's Avatar
    Join Date
    Oct 2009
    Posts
    1,819

    Default

    nevermind, all of a sudden I got several copies of the email to reset my password. so all is good for me.
    Kill'em all and let their favorite deity sort'em out
    Quote from a shroud run "I am an idiot, not a newb"

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