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  1. #1

    Default No Turbine Points (FTP-VIP)

    Just checking to see if I did anything wrong...

    I just converted my FTP to VIP for 1 year (aprox. 2 wks ago) and have not seen any points register.

    Is this common and if so-who do I follow up with?

  2. #2
    Founder & Hero Uska's Avatar
    Join Date
    Jan 2006
    Location
    Phoenix
    Posts
    22,930

    Default

    thinking of calling CS myself I didnt get my Feb points I need to look up the number first time its happened to me since they started the points thing.

    The ANTI-Realms FANBOI NUKE THE REALMS ITS THE ONLY REAL WAY TO BE SURE

  3. #3
    Community Member
    Join Date
    Oct 2009
    Posts
    89

    Default

    Mine renewed in February and I didn't get any points either. E-mailed support, but other than getting a ticket number, I've not heard back from them. I expect it'll be days yet before I do.

  4. #4
    Community Member old-school's Avatar
    Join Date
    Jun 2009
    Posts
    57

    Default No VIP points

    I've been a VIP for years and so far no TPs for February.

  5. #5
    Founder & Hero Vordax's Avatar
    Join Date
    Feb 2006
    Posts
    2,222

    Default

    Take a look at the stickied threads in customer support, this one in particular:

    http://forums.ddo.com/showthread.php?t=409886

    We are currently aware of an issue that is preventing VIP points from being granted as expected. Addressing this issue is a top priority and we will update you as more information becomes available. We apologize for the inconvenience, and appreciate your patience as we work to resolve this.

    Politics is supposed to be the second oldest profession. I have come to realize that it bears a very close resemblance to the first. - Ronald Reagan

  6. #6

    Default

    Quote Originally Posted by Vordax View Post
    Take a look at the stickied threads in customer support, this one in particular:

    http://forums.ddo.com/showthread.php?t=409886
    Thank you for the heads up.

    I will hang tight.

  7. #7
    Community Member zarthak's Avatar
    Join Date
    Sep 2010
    Posts
    846

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    Quote Originally Posted by Vordax View Post
    Take a look at the stickied threads in customer support, this one in particular:

    http://forums.ddo.com/showthread.php?t=409886
    why do thy say he have patience? we dont have patience after years of them saying that.
    Quote Originally Posted by MajMalphunktion View Post
    Damn you forum folk...damn you all!!

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