Finished Mining for Ancient secrets. It didn't give us credit for the first crystal. 30 minutes later no ship buffs left, xp pot burning, and still no answer. What the hell good is it for us to file tickets when you take forever to answer and when you finally do you will cheat us still out of 4% xp from ship buff(if you even help)? Fernando I hope in that plan you got, you plan some freaking customer service and maybe a bug repair or 1,000! What good is the game when between lag and bugs you can't finish stuff?