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Thread: cant buy TP

  1. #1
    Community Member brolios's Avatar
    Join Date
    Jul 2010
    Posts
    50

    Default cant buy TP

    Hi
    Im trying to buy TP, and i get an error message
    this happens when y try to pay with a credit card, and when i try to pay with paypal.
    "there was an error processing your request. Please try again"

    this has been happening to me for the last week or so.
    im kinda lost too on where to ask for help. is in this forum? should i do a in game ticket? what is the category and sub category(s) ?

    thanks in advance

  2. #2
    Community Member Paryan's Avatar
    Join Date
    Sep 2009
    Location
    MD
    Posts
    460

    Default

    Quote Originally Posted by brolios View Post
    Hi
    Im trying to buy TP, and i get an error message
    this happens when y try to pay with a credit card, and when i try to pay with paypal.
    "there was an error processing your request. Please try again"

    this has been happening to me for the last week or so.
    im kinda lost too on where to ask for help. is in this forum? should i do a in game ticket? what is the category and sub category(s) ?

    thanks in advance
    Have you updated/reconfirmed your paypal info at https://myaccount.turbine.com/? Since the billing maintenance last week, those who wish to use paypal need to reconfirm their info through turbine.
    Agro - Paryan, Pary, Parrii, Parriahh
    Bringers of Darkness

  3. #3
    Community Member brolios's Avatar
    Join Date
    Jul 2010
    Posts
    50

    Default

    Quote Originally Posted by Paryan View Post
    Have you updated/reconfirmed your paypal info at https://myaccount.turbine.com/? Since the billing maintenance last week, those who wish to use paypal need to reconfirm their info through turbine.
    i have updated my card and paypal information already and the problem keeps happening

  4. #4
    Community Member brolios's Avatar
    Join Date
    Jul 2010
    Posts
    50

    Default

    any ideas? where do i report this?
    i have tried everything i can think off and its not working

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