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Thread: About currency

  1. #1
    Community Member
    Join Date
    Aug 2009
    Posts
    8

    Default About currency

    I want to become VIP, but I have a doubt about the currency. Is it Euro or Pounds? Can it be in dolars?

    Thank you!

    Andre Luis

  2. #2
    Customer Service Representative Carpe_Noctem's Avatar
    Join Date
    Feb 2011
    Posts
    186

    Default

    Turbine accepts payments in USD, EUR and GBP. However, based on a player's location, sometimes the account currency must be set to only one of these currencies. This is because of Value Added Tax (VAT).

    Players in Great Britain must make payments in GBP. Players in the EU must make payments in EUR.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available from 12:00 pm to 7:00 pm, Monday through Friday (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOSupport

  3. #3
    Community Member
    Join Date
    Aug 2009
    Posts
    8

    Default Currency for brazil

    So, if i live in brazil, south america, i pay in usd?

  4. #4
    Customer Service Representative Carpe_Noctem's Avatar
    Join Date
    Feb 2011
    Posts
    186

    Default

    Yes, players in South American typically make payments in USD.

    If you need assistance changing the currency on your account, please contact Account Support via the information in my signature.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available from 12:00 pm to 7:00 pm, Monday through Friday (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOSupport

  5. #5
    Community Member
    Join Date
    Aug 2009
    Posts
    8

    Default Thanks

    Ok, thanks for helping.
    One last question: how can i check my account status? Tried everywhere, but couldn't find if i'm vip now.
    Thanks...
    Last edited by alelizio; 02-11-2013 at 06:44 PM.

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