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  1. #1
    Community Member
    Join Date
    Feb 2012

    Default Missing items from a store purchase

    I made a purchase in the ddo store and bought 250 of each greater essence, in 10 lots of 25, and l made the purchase twice yet l have only received one group of essence so 250 of each, yet l should've received 500 in total and l have restarted my client a couple of times in the hope that would fix it but l am still missing those essence. The account l purchased them on is Crashriot and the character l was on when l made the purchase is Akajin. If you are able to offer any help that would be greatly appreciated

  2. #2
    Community Member MsEricka's Avatar
    Join Date
    Jul 2009
    Winnipeg Canada


    Account Management Assistance Need help with your account? Get help from other players here.
    No one here can help you with this issue. Submit a ticket to Turbine or give them a call for faster resolution.

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