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  1. #1
    Community Member
    Join Date
    Apr 2011
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    Default Update Error: An Error Occured while updating the game Error 40000

    Does anyone ever get this error? I used to get it from time to time the last few months but now I get it every time I try and log in. Do I need to uninstall and reinstall? Any better solutions?

    Thank you.
    CC Casting Druid: https://www.ddo.com/forums/showthrea...C-Summer-Build
    Shiradi Wiz Plan for 1st Lifers: https://www.ddo.com/forums/showthrea...r-First-Lifers
    LE Capable Int Assassin - U29: https://www.ddo.com/forums/showthrea...Assassin-Build
    Warlock DC Caster: https://www.ddo.com/forums/showthrea...ld-Blast-Build

    Several characters on Sarlona all starting with "Rand" in the Guild "Guardians of House Cannith". My main four characters are Randowl (20 Warlock EA DPS Build), Randslar (Bard 14 / Fighter 4 / Rogue 2 Swashbuckler), Randek (Druid CC Caster 17/Fvs 3) and Randomall (Rogue 20 assassin).

  2. #2
    Community Member
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    Oct 2009
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    3rd star from the left, and on til morning...
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    Default

    Quote Originally Posted by slarden View Post
    Does anyone ever get this error? I used to get it from time to time the last few months but now I get it every time I try and log in. Do I need to uninstall and reinstall? Any better solutions?

    Thank you.
    This is generally some form of permissions error - the Launcher can't access some file (or server) it requires.

    The first thing you should do is run a malware check.
    Did you download DDO through steam?

    Here's a Turbine Support article which covers this a little:

    http://support.turbine.com/ics/suppo...questionID=290


    You also might want to drop a note in the Tech Support forum where expert users have helped with this type of error before.

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