I put in a ticket and this is the reply i got -
The issue you have reported requires additional research and is being escalated for further review. We will contact you if we need additional information to investigate the problem, or if new details can be provided about this issue. At times, research can take several days as the In-Game Support team often works with other departments to find the appropriate resolution to your issue. Please be patient while we work to resolve this issue for you.
ticket, realy??? make us work beause your f up.
i find myself and others saying "glad im not paying for this ****" vip from ftp beta till 10.9.2012 fix it...fix it Now!
To me that sounds like a better idea than occupying GMs time with a messup like this...
What did you file the ticket under. I went Gameplay>Items>Bug> ...
Whatever I put in the textbox after Bug would get blanked when I hit submit and it wouldn't submit. If I left it blank it told me to select a category. It had no dropdown menu, it was a blank text box.
What category did you use to get it to actually submit?
But i got reimbursement.I see how losing the item could be a problem if it was beign used right now but that wasnt my case.
So, thumbs up on my part.Thanks to FoS and to the support folks.
I just got my reimbursement.
I only received 1,368 motes instead of 8,448.
And I only received single copies of each recipe instead of 5.
Are the recipes being updated to require less motes and recipes for each tier?
I have lost two Risia items recently:
+1 holy khopesh of pure good with icy burst
+3 holy khopesh of pure good with icy burst
Both have disappeared from the backpack. There when logged off (in hand). Gone when logged on. Since these took some effort to put together and have been my prime melee leveling weapons for some time, this has made me very upset.
Is this bug related? Can I at least get my ingredients back, if I cannot get my item?
Almost nearly always: Ghallanda, THE OLD TIMERS' GUILD
Most likely: Heisenberg, Landau, Boltzmann, Sommerfeld, Rutherford, Bohr, Tezla, and Dirac.
But also: Vigner, Minkowski, Schrodinger, Fermi, Hartree, Sternn, Gerlach, and others.
Mine was delivered through the mail, did you check your mail?
Did everyone receive the 1,300 motes?
Did anyone get more?
The recipes have been updated. The new recipes are on the ddo wiki. They require vastly less motes than the older recipes. It may not even be worth it to seek reimbursement, as if the drop rates of motes remain the same as before, there will be tons of extra motes around and they will barely cost anything. The recipe cards for this effect were already something that you could usually get for free.
yea, got my reimbursement...
1,321 motes and 1 of each recipe...once you add them all you'll have a Glaciation 78 add-on to a non-named weapon not as good as I had expected...but it'll work ok for my next life...
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