Page 1 of 3 123 LastLast
Results 1 to 20 of 58

Hybrid View

  1. #1
    Community Member
    Join Date
    Dec 2009
    Posts
    51

    Default Festival Glaciation: Where'd You Go?

    So...yeah...

    My friend noticed his ml 8 Major Ice Lore Scepter with Superior Festival Glaciation 8 no longer had the glaciation property on it...at all...

    I thought it was just a display error so I had him try it on, no Ice spell power granted...

    I went and checked my ml 8 Major Ice Lore Dagger with Superior Festival Glaciation 9...it is now a nameless item with a dagger model with Major Ice Lore

    ...so...w t f...

    help? fix? why?

  2. #2
    Community Member
    Join Date
    Sep 2009
    Location
    Annexia
    Posts
    1,264

    Default

    Bug reported and asked about in many threads of its own topic as well as threads discussing the text bug of Suppressed Power on Ioun Stones.

    The question has been completely ignored.

  3. #3
    The Hatchery Barazon's Avatar
    Join Date
    May 2008
    Location
    Wherever I go
    Posts
    582

    Default

    Actually one of the Turbine people posted about the suppressed stone bug, but you're right that no one has said anything even semi-official about the Risia cold spell enhancement items being wiped all of a sudden.

  4. #4
    Community Member
    Join Date
    Sep 2009
    Location
    Annexia
    Posts
    1,264

    Default

    Quote Originally Posted by Barazon View Post
    Actually one of the Turbine people posted about the suppressed stone bug, but you're right that no one has said anything even semi-official about the Risia cold spell enhancement items being wiped all of a sudden.
    Yeah, I mentioned that because the Risia Glaciation was talked about at least as much in the Stone thread. Even when directly questioned about it after commenting on the stones, no reply.

  5. #5
    Community Member
    Join Date
    Feb 2011
    Posts
    1

    Default

    Got a reply from a GM when I submitted a bug on this:

    "Thank you for your support request. The Glaciation effect is only active during the Ice Games. You will be able to reapply the effect during the next Ice Games. For more information on future Ice Game events, please refer to the DDO forums."

    My question is: Since when? That's a lot of time and effort wasted on an effect that's only active for, what, two weeks out of the year? Ridiculous.

  6. #6
    Community Member arminius's Avatar
    Join Date
    Feb 2006
    Posts
    2,949

    Default

    Quote Originally Posted by Sudlet View Post
    Got a reply from a GM when I submitted a bug on this:

    "Thank you for your support request. The Glaciation effect is only active during the Ice Games. You will be able to reapply the effect during the next Ice Games. For more information on future Ice Game events, please refer to the DDO forums."

    My question is: Since when? That's a lot of time and effort wasted on an effect that's only active for, what, two weeks out of the year? Ridiculous.
    Sounds like a low information person talking out of his posterior. Frustrating that we can't even take "official" word as something meaningful.
    __________________
    Gwyneira : Cattari : Gorobei : Berylore : Zelphia : Aanouk : Beatriice : RobotMaria : Dalrymple : Nihill
    Captain's Crew : Fernia : Ghallanda

  7. #7
    Community Member MsEricka's Avatar
    Join Date
    Jul 2009
    Location
    Winnipeg Canada
    Posts
    3,069

    Default

    I checked mine. Still works. Not sure why but I also decided to Icy Burst it just for kicks.

  8. #8

    Default

    Quote Originally Posted by Mr.Spark View Post
    So...yeah...

    My friend noticed his ml 8 Major Ice Lore Scepter with Superior Festival Glaciation 8 no longer had the glaciation property on it...at all...

    I thought it was just a display error so I had him try it on, no Ice spell power granted...

    I went and checked my ml 8 Major Ice Lore Dagger with Superior Festival Glaciation 9...it is now a nameless item with a dagger model with Major Ice Lore

    ...so...w t f...

    help? fix? why?
    A bug in Update 16 caused this item effect to delete itself from items. We've taken steps to ensure that a similar bug can't happen again.

    I've spoken to our In-Game Support team lead, and if you submit an In-Game Support help ticket, they should be able to provide a reimbursement package of Festival Glaciation recipes and the number of Motes of Winter required to fully upgrade an item to whichever Glaciation amount you would like to.
    You will be able to put Festival Glaciation back on your item when the Risia Ice Games return this winter.
    We apologize for the trouble this bug has caused, and hope that you'll enjoy what we have in store for the upcoming Winter events.

  9. #9
    Community Member
    Join Date
    Jul 2010
    Posts
    227

    Default

    Quote Originally Posted by Feather_of_Sun View Post
    A bug in Update 16 caused this item effect to delete itself from items. We've taken steps to ensure that a similar bug can't happen again.

    I've spoken to our In-Game Support team lead, and if you submit an In-Game Support help ticket, they should be able to provide a reimbursement package of Festival Glaciation recipes and the number of Motes of Winter required to fully upgrade an item to whichever Glaciation amount you would like to.
    You will be able to put Festival Glaciation back on your item when the Risia Ice Games return this winter.
    We apologize for the trouble this bug has caused, and hope that you'll enjoy what we have in store for the upcoming Winter events.
    Thank you for acknowledging that the issue is known and for having a corrective action.

  10. #10
    Community Member arminius's Avatar
    Join Date
    Feb 2006
    Posts
    2,949

    Default

    Quote Originally Posted by Feather_of_Sun View Post
    A bug in Update 16 caused this item effect to delete itself from items. We've taken steps to ensure that a similar bug can't happen again.

    I've spoken to our In-Game Support team lead, and if you submit an In-Game Support help ticket, they should be able to provide a reimbursement package of Festival Glaciation recipes and the number of Motes of Winter required to fully upgrade an item to whichever Glaciation amount you would like to.
    You will be able to put Festival Glaciation back on your item when the Risia Ice Games return this winter.
    We apologize for the trouble this bug has caused, and hope that you'll enjoy what we have in store for the upcoming Winter events.
    Nice when we can take official word as something meaningful!
    __________________
    Gwyneira : Cattari : Gorobei : Berylore : Zelphia : Aanouk : Beatriice : RobotMaria : Dalrymple : Nihill
    Captain's Crew : Fernia : Ghallanda

  11. #11
    Community Member
    Join Date
    Aug 2011
    Location
    west coast canada
    Posts
    273

    Default

    Quote Originally Posted by Feather_of_Sun View Post
    A bug in Update 16 caused this item effect to delete itself from items. We've taken steps to ensure that a similar bug can't happen again.

    I've spoken to our In-Game Support team lead, and if you submit an In-Game Support help ticket, they should be able to provide a reimbursement package of Festival Glaciation recipes and the number of Motes of Winter required to fully upgrade an item to whichever Glaciation amount you would like to.
    You will be able to put Festival Glaciation back on your item when the Risia Ice Games return this winter.
    We apologize for the trouble this bug has caused, and hope that you'll enjoy what we have in store for the upcoming Winter events.
    Wondering if this bug is responsible for the other weapon misshaps. my weapons had their alignments changed (chaos/good set), same thing happened to other people, like the cruel nobilty. what can be done for us? I started a post in the non-urgent in-game support and sumitted a bug report. hope it helps
    We are all lost travelers, on a journey to find that which we do not know, but it is not a prize we seek, but the road that must be taken, it is that inside us that drives us forward into the unknown.

  12. #12
    The Hatchery SisAmethyst's Avatar
    Join Date
    Mar 2010
    Location
    Bordeaux
    Posts
    1,758

    Question

    Quote Originally Posted by Feather_of_Sun View Post
    A bug in Update 16 caused this item effect to delete itself from items. We've taken steps to ensure that a similar bug can't happen again.

    I've spoken to our In-Game Support team lead, and if you submit an In-Game Support help ticket, they should be able to provide a reimbursement package of Festival Glaciation recipes and the number of Motes of Winter required to fully upgrade an item to whichever Glaciation amount you would like to.
    You will be able to put Festival Glaciation back on your item when the Risia Ice Games return this winter.
    We apologize for the trouble this bug has caused, and hope that you'll enjoy what we have in store for the upcoming Winter events.
    Thanks for the feedback! If it is an internally confirmed bug, can I ask you to please align with the community staff to update the known issue list then? Thanks!
    * We have collectable bags, hell even hireling folders, but can I have that 6-pack for my potions please?
    * Having already a past life on the dieng EU servers, I rerolled here and started from scratch as I like the game and the community, so lets see what awaits me here

  13. #13
    Community Member Munkenmo's Avatar
    Join Date
    Oct 2009
    Location
    Auckland
    Posts
    3,691

    Default

    Quote Originally Posted by Feather_of_Sun View Post
    A bug in Update 16 caused this item effect to delete itself from items. We've taken steps to ensure that a similar bug can't happen again.

    I've spoken to our In-Game Support team lead, and if you submit an In-Game Support help ticket, they should be able to provide a reimbursement package of Festival Glaciation recipes and the number of Motes of Winter required to fully upgrade an item to whichever Glaciation amount you would like to.
    You will be able to put Festival Glaciation back on your item when the Risia Ice Games return this winter.
    We apologize for the trouble this bug has caused, and hope that you'll enjoy what we have in store for the upcoming Winter events.
    could you please put this in the launcher?

  14. #14
    Founder Alavatar's Avatar
    Join Date
    Feb 2006
    Location
    Seattle, WA
    Posts
    3,321

    Default

    Quote Originally Posted by Feather_of_Sun View Post
    A bug in Update 16 caused this item effect to delete itself from items. We've taken steps to ensure that a similar bug can't happen again.

    I've spoken to our In-Game Support team lead, and if you submit an In-Game Support help ticket, they should be able to provide a reimbursement package of Festival Glaciation recipes and the number of Motes of Winter required to fully upgrade an item to whichever Glaciation amount you would like to.
    You will be able to put Festival Glaciation back on your item when the Risia Ice Games return this winter.
    We apologize for the trouble this bug has caused, and hope that you'll enjoy what we have in store for the upcoming Winter events.
    I had Glaciation on a ring since the ring itself had it to begin with. Historically, you could not add Glaciation to rings from scratch, you could only augment an existing Glaciation on something other than a weapon (i.e. my ring).

    Will I be able to get put Glaciation back on my ring this go around?
    Inferus Sus Thelanis; Primary Bodies:
    Adamantbody, Brassbody, Carbonbody, Ironbody, Uraniumbody
    Body Designer: Bodybuilder 20 Artificer

  15. #15
    The Hatchery
    2014 DDO Players Council
    Backley's Avatar
    Join Date
    Sep 2009
    Posts
    1,543

    Default

    Quote Originally Posted by Alavatar View Post
    I had Glaciation on a ring since the ring itself had it to begin with. Historically, you could not add Glaciation to rings from scratch, you could only augment an existing Glaciation on something other than a weapon (i.e. my ring).

    Will I be able to get put Glaciation back on my ring this go around?
    This^^
    Can I put Glaciation back on this Hat (or upgrade it on another Hat)?
    Author of Info Blue UI Skin (Really wish Turbine would update the skinning interface and enable all the new UI parts.)
    If you don't have an SSD, you should be using DDOPreload (fixes the slow first login issue)

  16. #16
    Community Member
    Join Date
    Dec 2009
    Location
    Canada
    Posts
    92

    Angry

    At least you guys got something back. The reply I got said that my situation was an isolated one and then that was it. I got nothing. I'm not happy about the Risia event anymore for the time I've spent to put glaciation on it last year and the year before!

  17. #17
    Community Member LightBear's Avatar
    Join Date
    Sep 2010
    Posts
    1,850

    Default

    My ticket still stands open.

    Would be nice to see the motes and recipes send to me.

  18. #18
    Community Member Bart_D's Avatar
    Join Date
    Sep 2009
    Location
    Midgard
    Posts
    430

    Question How to submit a ticket?

    I just found this thread and am trying to open a ticket as adviced by Feather_of_Sun, my first ever. Whenever I click 'Submit' (bottom left in attached picture) the box at the top clears and nothing else happens. So how to submit a ticket?

    Edit: I tried opening a ticket under a different category and that went through. Now hoping to get bits to remake the item.

    Edit2: Recieved the recipes and motes necessary to replace the item. Thanks for fine service
    Attached Images Attached Images
    Last edited by Bart_D; 01-14-2013 at 06:16 AM.

  19. #19
    Community Member
    Join Date
    Feb 2010
    Posts
    13

    Angry Long wait for reimbusement

    I wonder why turbine take so long its been 3 weeks now, resubmitted ticket again, got no reply yet on 1. 3+ weeks, reply is a joke when turbine already admitted it was a bug.

    SIGH !!!


    Regards
    Drakiz

  20. #20
    Community Member LightBear's Avatar
    Join Date
    Sep 2010
    Posts
    1,850

    Default

    I've asked for a reimbursement and got a reply on it, so far so good.

    I did some research and found out that from now on when you craft an item it's ml will change, bummer there.
    So I can't use my old major ice lore rod, this made me go on the look out for a new stick to wave around while I cast my nasty cold spells. Boy will it be cold out there!
    Found a nice one hander with potency and cold mastery on it, it allready has ml 25 on it so whee hee.



    This is what I've ended up with making, as it turn out the old style festival upgrade only goes so far, 78 as seen above. That was the second bummer I've encountered in recreating that Uber Ruyi.

    Ok, let's not stop there. It's just another small bumb on the road towards my goal. I know what to do to get the job done. And off I went to the new ice games. Picked up some motes and a new recipe to get things started.


    Guess what....

Page 1 of 3 123 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

This form's session has expired. You need to reload the page.

Reload