My fiancee hasn't been able to play for quite a while, so I'm not sure how long the problem has existed or what may have caused it, but over the last couple of weeks she's had a bit more time to play and she's noticed that her cosmetic pet tab in her inventory is missing.

Please pardon the length of that sentence, but I can't seem to find a good place for a period for some reason...

Anyway, I've done some quick searching and found some problems with cosmetic pets in other threads, but I haven't seen this exact problem, so I thought I'd post. Is there something we need to do to fix this, or should she just submit a ticket ingame?