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  1. #1
    Community Member Feralthyrtiaq's Avatar
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    Sep 2009
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    Default How do I tell what classes/races I purchased before going VIP?

    About to make the move from VIP to f2p.

    I need to see if I purchased the Monk class before my sub runs out Dec 30th and what bank upgrades I purchased.

    Thx!
    I am often cynical and say mean things. It's a WAI "Feature".

  2. #2
    Customer Service Representative Carpe_Noctem's Avatar
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    Feb 2011
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    186

    Default

    If you are still not upgraded to VIP, look up the upgrades in question in the DDO Store. If you see them available for purchase, then you have not previously purchased those upgrades.

    If you have now activated for VIP access, it is a little harder to tell. If you contact the Account Support department via the information in my signature, they can look up what upgrades have already been purchased on your account.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available from 12:00 pm to 7:00 pm, Monday through Friday (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOSupport

  3. #3
    Community Member Feralthyrtiaq's Avatar
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    Sep 2009
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    Default tyvm!

    I will try that...

    I started f2p on 09, I know I bought FVS (unknowingly) and I believe I purchased Monk as well.

    Went VIP before the end of 09.

    Ending VIP at the end of 2012.
    I am often cynical and say mean things. It's a WAI "Feature".

  4. #4
    Customer Service Representative Carpe_Noctem's Avatar
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    Feb 2011
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    186

    Default

    Whoops, I misread your first post. I thought it said you were going from f2p to VIP. Now I see its the other way around.

    So yeah, to figure out what you have, just contact Account Support. They'll be happy to help.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available from 12:00 pm to 7:00 pm, Monday through Friday (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOSupport

  5. #5
    Community Member Feralthyrtiaq's Avatar
    Join Date
    Sep 2009
    Posts
    1,385

    Default Thx!

    Was able to verify that I indeed did purchase the Monk class before I went VIP.

    So my VIP to f2p check list is complete.

    Druid from MOTU Pre-Order CHECK
    Artificer TP purchase CHECK
    FVS favor unlock CHECK
    Monk TP purchase CHECK

    Currently have just under 2200 TP plus using the last month of VIP to earn the bonus TP on the other servers should get me enough TP for...

    Half-Elf, Warforged and maybe a little shy of Horc but I can live without Horc for a while.

    Really happy not to be giving Turbine ANY MORE of my money
    I am often cynical and say mean things. It's a WAI "Feature".

  6. #6
    Community Member
    Join Date
    Oct 2009
    Posts
    377

    Smile

    Wow, they must have read your post and decided to save you even more money by putting those three on special this weekend, 35% off! (So tomorrow you can buy all three for only 2136 points.)

    Do you by any chance need the basic shared bank too? I'm hoping if you do they'll put it on special soon since I still need one.

    Quote Originally Posted by Feralthyrtiaq View Post
    Was able to verify that I indeed did purchase the Monk class before I went VIP.

    So my VIP to f2p check list is complete.

    Druid from MOTU Pre-Order CHECK
    Artificer TP purchase CHECK
    FVS favor unlock CHECK
    Monk TP purchase CHECK

    Currently have just under 2200 TP plus using the last month of VIP to earn the bonus TP on the other servers should get me enough TP for...

    Half-Elf, Warforged and maybe a little shy of Horc but I can live without Horc for a while.

    Really happy not to be giving Turbine ANY MORE of my money

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