Results 1 to 6 of 6
  1. #1
    Community Member
    Join Date
    Apr 2010
    Posts
    109

    Default Connection issues

    Hello,

    I'm writing this for my brother right now who have some connectivity issues. Yesterday, he tried to log on with his character to join me and my guildies for a few runs, but the loading screen between 2 instances was taking too long (around 5 to 7 minutes without any progress in the loading bar) and he close the client with the task manager. He logged back on, but they didn't let him in, as the game said the character was already logged in this world. (I checked through friend's list and he is marked as offline)

    He logged in with another character without any problems, so he logged out and tried to come with his main, but he got the same message. He exited the client, close everything. He even rebooted his PC, but to no avail.

    Now, more than 12 hours after, he still can't log in. Still says that the character is already log in. What are his options right now?

  2. #2
    Community Member Gringo's Avatar
    Join Date
    Mar 2006
    Location
    Albany New York
    Posts
    201

    Default Ditto

    The same thing happened to me yesterday. I submitted a ticket in game, the devs had me submit another ticket through their technical assistance website. Crossing my fingers for both of us.
    Proud officer of the Jesters Court

  3. #3
    Community Member Jacaroma's Avatar
    Join Date
    Jul 2009
    Location
    Louisiana
    Posts
    117

    Angry

    Same here
    Jacaroma / Jukaw / Jacalyne / Cloneofjac / Shocklore / Cajunlore / Swamplore / Fishingbow / Cajunbow

  4. #4
    Community Member
    Join Date
    Apr 2010
    Posts
    109

    Default

    Well my brother submitted a ticket through their assistance website this morning. He's at work right now, so I don't know if he got an answer. Hope he'll be able to log back quickly. He's still new to this game, but he loves it so far. Would be bad if DDO loses a player for something like that...

  5. #5
    Community Member donfilibuster's Avatar
    Join Date
    Nov 2009
    Posts
    4,452

    Default

    I recommend not to panic. Note that tech tickets take a bit to be responded.
    This "character is already in game" shows up in the forums now and then, surely there's a fix.

  6. #6
    Community Member Talonaise's Avatar
    Join Date
    Mar 2006
    Posts
    431

    Default

    Same thing happened to my main character (Azlix). All of my mabar ingredients are on that character, and i was 200 motes away from creating a full robe I submitted a ticket on the web site as directed by the in game support. I really hope this is resolved quickly.
    Last edited by Talonaise; 10-31-2012 at 11:30 PM.
    Kitraine ~ Degenerate Matter
    Completionist / Epic Completionist - 15 Druid / 4 Favored Soul / 1 Sorcerer
    Triple past lives Sorcerer/Wizard/Cleric/Favored Soul/Druid/Morninglord

    Other Main Capped Characters
    Krestal Sorcerer Azlix Cleric Talonaise Rogue Assassin

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

This form's session has expired. You need to reload the page.

Reload