/ rant on
I am so fed up with the reporting system and the people on turbines side that handle such.
It doesn't matter what report, etc. you file ... It's always an automated answer that you get within 1 minute after the ticket was filed.
The issue you have described is either not a currently known issue that the In-Game Support team can assist with, or cannot be resolved with the information you have provided. We recommend that you take a moment to submit a formal bug report at this url: http://forums.ddo.com/new_bug.php?. Be sure to fully review the information at the top of the bug report form to understand how bug reports are handled.
Does anyone actually care about the problems players have?
Gosh, I don't even know why I keep pumping money into this game. It's getting worse from up-date to up-date.
/ rant off