I recently purchased a +3 Lesser Heart of Wood from the DDO store. The Idea was to change my level 20 artificer to a lvl 18 artificer/lvl 2 rogue for the evasion feat. During the reincarnation process it did not once give me the option for a class change. I have used +3 and +5 hearts of wood in the past and I am familiar with the mechanics of the reincarnation process. I believe this is a glitch, and want it to either be fixed or a refund for the points I spent. If you review my purchase history you will see I have spent a great deal of money in this game..not unlike many other premium and VIP players. I hope this issue gets resolved soon!