I got an email right after I made my account. I'm going to paraphrase the email here, since I can't attach screenshots and it's all images.
from - newsletter.turbine.com via bluehornet.com
subj - DDO - Welcome to Dungeons and Dragons Online!
Welcome to DDO!
We've credited your account with 500 Turbine Points.
Use these points to customize your experience as you begin your epic adventure!
We recommend the following items to get you started
Level up fast with the SUPERIOR EXPERIENCE ELIXER!
Try your hand at these DDO Races and Classes
Visit the in-game store to find more items!
Now, normally this wouldn't bother me, except Turbine points and things in the DDO Store don't mesh well, and I would have had to spend 20 bucks to purchase either of those items listed without those free points that email promised me. With the points, 8 bucks, not such a huge deal for a first purchase. (I have since dipped in for two payments of 8 dollars and I love my Monk).
I sent in a ticket a few days ago (25th, I think) and even replied to it with an email looking for any info they might need to get any sort of response. I didn't attach pictures of the email, but for all my google-fu I can't seem to find any information that this is legit other than the look of the email and the fact it came from Turbine.
If anyone has any info about the promotion that I haven't yet got, or suggestions as to what I can do, I'd be most appreciative.