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  1. #381
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    Hi,

    So Turbine, is there any more news on this?

    The community accepts the fact that the game is a complex thing, that sometimes you will break things and it will take a while to get them fixed.

    But why can't we have some communication about the status of your work on this (curent Lammania patch notes indicate no progress), and more importantly, a commitment that people whose characters are broken by this bug will have them fixed?

    For me, this issue really shows how unimportant customer service is to the company. If you work for Turbine, and you see things differently, please feel free to post here and explain why you disagree.

    It just smacks of a revolving door approach; for each customer we lose, we'll get at least one more new person, so we JUST DON'T CARE.

    Thanks.
    Astrican on Khyber

  2. #382
    Community Member Nodoze's Avatar
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    Default bug affect greater & lesser or just lessor reincarnates?

    I have a 28pt toon that wanted to upgrade to 32point.

    Does this bug affect greater & lesser or just lesser reincarnates?

  3. #383
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    Hi,

    I can't answer your question for certain, sorry.

    The chances of being affected still seem to be quite low. You will have to make your own decision about how to weigh that against the risk of a great loss.

    Good luck with it. I hope you don't become one of the people posting here who have first hand experience of the bug.
    Astrican on Khyber

  4. #384
    Community Member cave_diver's Avatar
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    Default Any update devs?

    Bump...because this thread deserves to be on the 1st page at all times
    Quote Originally Posted by moomooprincess View Post
    I ran Where there is Smoke ELITE on a level 4, first life 28 hit point rogue, never TRd, no guild buffs, using a hireling cleric. One shotted two times at the first dog area.
    Quote Originally Posted by Tesrali View Post
    Go munt your grandma while wearing my freeway mitt!
    Main toons on G-land: Home of Tesrali build 2.0

  5. #385
    Community Member goodspeed's Avatar
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    heh my sorc is still a 28 pointer. And in my bank sits the greater heart grinning back at him, smiling as if in a dare.

  6. #386
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    Hi,

    Any more news on this? Still waiting ...

    Thanks.
    Astrican on Khyber

  7. #387
    Community Member aa7threalm's Avatar
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    still got a toon with no ed experience, i think they fix the causes of the bug but didn't help repair any of the toons and lead to alot of rage quits.

  8. #388
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    Quote Originally Posted by aa7threalm View Post
    still got a toon with no ed experience, i think they fix the causes of the bug but didn't help repair any of the toons and lead to alot of rage quits.
    Hi,

    That is just so incredibly poor.

    Anyone from Turbine care to explain how this is okay? If you want to sell an explanation in the DDOstore I'll even fork out for one!

    Thanks.
    Last edited by blerkington; 11-15-2012 at 03:59 AM.
    Astrican on Khyber

  9. #389
    Community Member Naramsin's Avatar
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    /signed

    I'd like my friends back. Losing their EDs was the proverbial straw for them. Although resentment has brewed over the time elapsed and lack of support since they lost all that XP, I still hope they would return if their pet projects were restored to their previous glory.

  10. #390
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    I TR'd to regain back my lost epic denstiny exp and fix my character but I'm running into the Feat swap bug like Wax on Wax off fellow. From his experience, if I LR again now even after this TR I'm going to lose everything again. How is this acceptable? I don't get it.

  11. #391
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    Hi,

    Still looking for an official comment on this.

    Thanks.
    Astrican on Khyber

  12. #392
    Community Member Phemt81's Avatar
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    Quote Originally Posted by Rush007 View Post
    I TR'd to regain back my lost epic denstiny exp and fix my character but I'm running into the Feat swap bug like Wax on Wax off fellow. From his experience, if I LR again now even after this TR I'm going to lose everything again. How is this acceptable? I don't get it.
    What feat swap bug?

    Please explain since i am gonna TR soon.

    Thanks.
    How to revamp past life reward system <--- working again
    Quote Originally Posted by Vargouille View Post
    We absolutely planned for Fighter to still have Haste Boost. It's absolutely a bug. Any similar issues that look "wrong" to any player should be bugged.
    Developers should fix this

  13. #393
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    Default

    Please DEVs...

    something?

  14. #394
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    It is kind of sad that they wont even respond.

  15. #395
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    I can't believe that they still haven't fixed this issue. Someone said they fixed the actual bug but I didn't see any reference to it in the Release Notes. This is a huge issue that should be of the highest priority.

    And I still don't understand why they haven't given replacement XP to those who lost ED XP. We know that they can give out XP. Why won't they help these people?

  16. #396
    Community Member PNellesen's Avatar
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    Just bumping.

    (Getting a response from the dev team is tough enough during the week - can pretty much guarantee there wouldn't be one on a weekend.)
    Quote Originally Posted by Ertay View Post
    While they were at it though, the devs decided to go on an incredible nerfhammer rampage and left nothing in their wake standing...

  17. #397
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    Hi,

    So, how are we going with an official response for this thread?

    What I'd like to suggest is that if you (Turbine) don't intend to reply, you close the thread. I can't see the logic in letting it run, this issue is the ugly face of the game's customer service at its absolute worst.

    So how about fixing the problem, or if you can't or just won't, making it clear that you have no intention of discussing it further? Hiding from it doesn't do anyone any good, not you and not your customers either.

    Thanks.
    Astrican on Khyber

  18. #398
    Community Member sdrocky's Avatar
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    /bump.

    i want to know if this is fixed. Im warning guildies off doing a LR once they start on ED.

  19. #399
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    Hi,

    Yes, I would also like to know if this has been fixed. Any word on that?

    Thanks.
    Astrican on Khyber

  20. #400
    Community Member Iriale's Avatar
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    Default

    I would also like to know if this has been fixed

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