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  1. #1
    Community Member TheBlueFox's Avatar
    Join Date
    Aug 2006
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    348

    Default Cant Purchase Menace of Underdark

    So I'm having an issue that isn't something of a technical issue, its more of a technicality...

    I want to purchase the underdark pack, because it comes with the druid class, All those quests, AND epic destinies for ~5000tp.

    However, I'm a VIP, so I cant purchase any adventure packs. But this isn't JUST an adventure pack, it comes with the druid class (yes, I know I get that for being vip) and Epic Destinies (which I do not.). I would like to purchase it because I have the TP floating around, and should I ever cancel my subscription it's one less thing to worry about.

    If not, I'll have to buy epic destinies now (~1000tp), and then the pack later, because the adventure pack itself is NOT available on its own.

    If I have the TP, why can't you let me buy the menace epic pack?
    Wisdom is a liquor store. Tastes so sweet, just wait till you wake up in the morning.

  2. #2
    The Hatchery danotmano1998's Avatar
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    Dec 2010
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    The rainy side of earth
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    4,199

    Default

    Quote Originally Posted by TheBlueFox View Post
    If I have the TP, why can't you let me buy the menace epic pack?
    As things stand right now, nobody can buy anything from the DDO store, it's broken.

    Also, it is Turbine's intent that VIP's can't purchase certain things because it would be easier/cheaper to go VIP, buy things on sale, then cancel. They don't want that.

    Not saying its good, just pointing out that it's planned this way for a reason.
    <-Curelite Bottling Company->

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    Dude, did you see they way that guy just pressed button 1? It was amazing! A display of skill unseen since the 1984 World Games where in the men's room, between events, a man washed his hands with such unbridled majesty that people were claiming the faucet he used was OP.

  3. #3
    Customer Service Representative Carpe_Noctem's Avatar
    Join Date
    Feb 2011
    Posts
    186

    Default

    This issue has now been resolved, and you should be able to buy the pack, even as a VIP subscriber.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available from 12:00 pm to 7:00 pm, Monday through Friday (GMT -5). 855-WBGAMES (855-924-2637)

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