I normally dont write in forums. As any other player i just sit by and read what 1% of the community types in but im truly amazed to see how little accurate info there is about how to make a new account.
I have been trying to start up two accounts, one for my wife and one for myself.
Basicly after having read miles of support text I end up at sending a support ticket in order to get an account key mailed to me. This after i have tried all the different suggested options... Just click *HERE* to get your free account.. Yeah.. Right!
Is it really that hard to give people a key generator for the free DDO? If its easy to get into people will sign up and many will go VIP. As it is now I wouldnt recommend any of my friends to sign up just because of the account services.
It takes 2-3 !! Days to get a free account key. Really developers... You are loosing tons of customers.
Please take a look into this matter and make it smooth to get into your game.