There are some of my friends who wants to try DDO. I told them this is the right time to try it, since I saw in the DDO page that the Free DDO points are available until July 24th.

But when my friends created their accounts and completed the korthos story arc, they did not receive the free Turbine Points which is specified in this home page.

When are they going to receive this?

No, I am not referring to the free 25 points per server and per 100 favor points.