Though simple in use when all was said and done, I had to sit and re-review all the instructions when I updated my subscription to MOTU becuase the website was just plain confusing.
First the information related to my subscription was the bottom 10% of the page, all above it was just fluff and instructions. Move that bad boy to the top so its in my face when I log into my account. If I need directions, I'll scroll down and read them.
Rule of thumb - if your website cant be navigated and understood by a 10 year old, it needs to be revamped.