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  1. #1
    Community Manager Cordovan's Avatar
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    Default If you pre-purchased Menace of the Underdark & don't have Beta forum access post here

    If you pre-purchased Menace of the Underdark and do not yet have access to the Beta forums, please post below. Before doing so, however, please make sure that you clear your Internet web browser's cache and have logged into the forum account that is tied to the game account which pre-purchased MotU. Thanks!
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  2. #2
    Community Member TPICKRELL's Avatar
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    Default

    I don't have access, and cleared all cache and cookies, and even tried access with a newly installed Opera Browser.

    EDIT: And myaccount.turbine.come shows that I own the MOTU Collectors edition.

  3. #3
    The Mad Multiclasser Failedlegend's Avatar
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    Default

    Quote Originally Posted by TPICKRELL View Post
    I don't have access, and cleared all cache and cookies, and even tried access with a newly installed Opera Browser.
    Have you tried using a DIFFERENT web browser like Firefox or your default web browser (ie. Internet Explorer)
    Quote Originally Posted by Cordovan
    There is little value in getting into an edition debate; as with anything, we create what we believe works best for DDO.

  4. #4
    Community Member TPICKRELL's Avatar
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    Quote Originally Posted by Failedlegend View Post
    Have you tried using a DIFFERENT web browser like Firefox or your default web browser (ie. Internet Explorer)
    Yes, I normally use Firefox. I cleared all cache and cookies in firefox.

    That didn't make any difference, so I installed a completely new Opera browser (Opera had never been on the machine) to make sure there wasn't something left over. Again no difference. I get a message saying I'm accessing a page that my account does not have access to.

  5. #5
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    Default

    I purchased MotU and still do not have access to the beta forums

  6. #6
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    Default

    I do not have access to the beta forums
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  7. #7
    Community Manager Cordovan's Avatar
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    Default

    The folks who have posted above this post that meet the criteria in post #1 should now have access to the Beta forums. You may need to once again clear your Internet web browser's cache and re-log in in order to see it. Thanks!
    Have fun, and don't forget to gather for buffs!
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  8. #8
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    I bought the pre-purchase collector's edition (the first day that we could) and I'm a VIP and I still can't get access to the beta forum. I would like to know when I'll be able to see it and try the beta testing since I'm eligible to that testing. Thank you in advance for your help.

  9. #9
    Community Member laniza's Avatar
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    I have received a "Friends & Family Beta Key" (makes me eligible according to your post here: http://forums.ddo.com/showthread.php...14#post4445214), which was successfully entered but i can not access the beta forums. Tried all 3 browsers, just gives me a message "laniza, you’ve attempted to perform an action that your account does not have permissions for. This could be due to one of several reasons:......." Any help wold be appreciated and thank you.
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  10. #10
    Community Member MichaelKindrhead's Avatar
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    yes i have prepurchased motu, no i do not have access to beta forums, and since no access to forums i can not post there that i did not recieve my beta test email so... no i did not recieve my beta test email. ty

  11. #11
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    By the way I tried the two steps you said just before my post Cordovan, but it's still not working. What should I do now?

  12. #12
    Community Manager Cordovan's Avatar
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    Default

    The folks who have posted above this post that meet the criteria in post #1 should now have access to the Beta forums. You may need to once again clear your Internet web browser's cache and re-log in in order to see it. Thanks!
    Have fun, and don't forget to gather for buffs!
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  13. #13
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    Quote Originally Posted by MichaelKindrhead View Post
    yes i have prepurchased motu, no i do not have access to beta forums, and since no access to forums i can not post there that i did not recieve my beta test email so... no i did not recieve my beta test email. ty
    same thing here... no access to beta forums, no email from turbine for beta test access, bought preeorder well before march 31st...ty

  14. #14
    Community Member buddabopp's Avatar
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    Default

    i dont have beta fourm access either and used preorder code on 3/2

  15. #15
    Founder Merrelll's Avatar
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    I don't see the beta forum, and I received an invitation.
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  16. #16
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    Prepurchased the first week of availability, received the email, no forum access.

  17. #17
    Hero PookaWitch's Avatar
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    Does this include those who never received their e-mail as well?

    I still haven't received the e-mail, so I cleared my cache just in case. ^_^
    (Formally known as Luadrilae)

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  18. #18
    Community Manager Cordovan's Avatar
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    Quote Originally Posted by Luadrilae View Post
    Does this include those who never received their e-mail as well?

    I still haven't received the e-mail, so I cleared my cache just in case. ^_^
    Yes, the email is not required for Beta access. Did you pre-purchase Menace of the Underdark and are you not able to access the Beta forums?
    Have fun, and don't forget to gather for buffs!
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  19. #19
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    Default as above

    same no e-mail no betta im just saying u guys dont make these errors in taken my 80$ just sayin

  20. #20
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    Default {sayin}

    as in i hate that i have no clue about y what the dev posted has nothing to do with the lack of e-mail to us wich seems to be a common theme

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