So I have a new CC and want to change my details from the old defunct CC before my current VIP sub is up. I logged into my account portal to try change the details and it doesn't want to know about it at all. I've tried a few times, with the most recent being an hour ago. Is the only way to do it seriously the submitting a ticket way only?
Any feedback is appreciated.
PS - please don't ask me to phone, I'm in South Africa and it's not cheap to phone.