We'are aware that our systems are currently experiencing some problems with the Account Management website and any updates on it, as well as card updates, point code redemptions and point purchases. These issues may also cause problems when attempting to log into the game or any of the community sites. We're looking into the underlying issue, and will have it resolved as soon as possible.
We'll will post again in this thread when the problem is fixed.
P.S. No, of course we don't think this was caused by Lolth. How can she plan to kill higher level adventurers if you can't level now? <sarcasm off>