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  1. #1
    Community Member
    Join Date
    Nov 2009

    Default Impossible to log with my character

    I get stuck on the loading screen when trying to log in game with my character. With the other characters I have it works just fine. I need help and fast please.

    EDIT: Appears to be working now, problem persisted for about 12 hours. Haven't changed anything but it ended up working again, somehow. I'd still be curious knowing what happened however.
    Last edited by Cathimon; 04-26-2012 at 02:19 PM.

  2. #2
    Customer Service Representative
    Join Date
    Dec 2010


    If you do ever run into a character not loading again, you may want to put a ticket to the Tech Support team. If it doesn't sort itself out, they are the ones that can help you.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available from 2:00 pm to 6:00 pm, Monday through Friday (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

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