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Thread: Banned Accounts

  1. #1
    Community Member
    Join Date
    Oct 2011

    Default Banned Accounts

    Is it true that you can get a account unbanned via phone?

  2. #2
    Customer Service Representative
    Join Date
    Dec 2010


    If it is an Account Management related ban, you can contact the Account Management team to discuss it. However, if it from another team, such as the In-Game team, you would want to contact them. You can use the information in my signature to contact the appropriate team.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available from 2:00 pm to 6:00 pm, Monday through Friday (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

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