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  1. #1
    Community Member ColdNapalm's Avatar
    Join Date
    Jul 2010
    Posts
    194

    Default Can't LINK pre-order

    Okay so I get the pre-order, follow the instruction, except that it keeps telling me that this account does not exist to link it too. Obviously the system is wrong.

  2. #2
    Customer Service Representative
    Join Date
    Dec 2010
    Posts
    259

    Default

    For this type of issue, you will want to contact the Account Management team directly. Please either copy your product code in the email, or have it handy if you call them. They will be happy to help
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available from 2:00 pm to 6:00 pm, Monday through Friday (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

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