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  1. #1
    Community Member
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    Oct 2009
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    3rd star from the left, and on til morning...
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    2,629

    Default Would like to be added to DDO email mailing list

    When I first joined awhile back I attempted to subscribe to the "news" distribution list then available from a link on a sub-page of www.ddd.com and kept getting an error. I let it go for awhile, but then I kept seeing distribution messages about upcoming events, Turbine specials, etc. I couldn't find the link on www.ddo.com so I called voice support and they said that was handled by a different department and they'd send an email to the appropriate party. I never heard anything back.

    Can someone please tell me who to contact to get on the distribution list?

    Thanks!

    (P.s. My DDO store purchase receipt emails all work fine, I'm sure its not a problem with a spam filter or other email issue, I'm just not subscribed to whatever I need to be subscribed to.)

  2. #2
    Customer Service Representative
    Join Date
    Dec 2010
    Posts
    259

    Default

    My2Cents, I would try contacting the Account Management team one more time. They are able to get the email address to the right place so you can be put on the newsletter. Please use the information in my signature to contact them. They will be happy to help
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available from 2:00 pm to 6:00 pm, Monday through Friday (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

  3. #3
    Community Member
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    Oct 2009
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    3rd star from the left, and on til morning...
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    2,629

    Default

    Thanks, DaVoyd, I'll do just that.

  4. #4
    The Crafting Mogul
    Hero and Host of DDO Chat
    Untitled's Avatar
    Join Date
    Dec 2009
    Location
    Ontario, CA
    Posts
    390

    Default

    To subscribe or unsubscribe please visit: http://email.ddo.com/phase2/survey1/...rksdry&action=

    Above link referenced from Support Question: http://support.turbine.com/link/port...DDO-Newsletter

    * Please note when finished signup up it will meta-refresh you to http:// please ignore, the signup worked and you will receive a confirmation e-mail. I have bugged this for the community team.

    -U
    Last edited by Untitled; 03-28-2012 at 02:24 PM.
    The Crafting Mogul of Orien!, Yuupppp!! .:. Join The Craze - http://www.ddochat.com
    Proud to be part of what is, sad at the closure of what was, and grateful to have called it home...
    Proudly Canadian, and just providing my $0.02 cents. ($0.025 USD )

  5. #5
    Community Member jamvaru's Avatar
    Join Date
    Dec 2009
    Posts
    66

    Default no newsletter link?

    why is there no obvious "click here to subscribe to the newsletter" link on the main ddo.com page?

    i see this one, from a couple of posts up

    http://email.ddo.com/phase2/survey1/...rksdry&action=

    i suppose it might work, lets see...

    (the other link was dead)

    i put my email in and checked 4 boxes, hit enter or clicked, whichever i did... lol
    it said ok, yeah.... got it, then it took me to a dead page

    will see

    I was watching a video with nice lady on youtube who said go to myddo to subscribe to newsletter
    i managed to FIND the newsletter, after a bit of browsing, but no way to subscribe to it

    at any rate... i used to get it, i wonder what happened

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