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  1. #1
    Founder Gornin's Avatar
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    Default Old toons not deleting

    I have an old toon that I deleted over a year ago and it still shows on myDDO and character copy. Who do I need to contact to correct this?
    Gornin-F20, Snowleopard-M20(TR2), Locomotiv Breath-B20, Aqualung-FS20, Thickas a Brick-F17, WitchsPromis-Sorc20, Part of the Machine-Art20(TR1)
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  2. #2
    Community Member Delssar's Avatar
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    Quote Originally Posted by Gornin View Post
    I have an old toon that I deleted over a year ago and it still shows on myDDO and character copy. Who do I need to contact to correct this?
    I think thats just because MyDDO is borked my friend, I have 10 or so of these ghost characters myself lol

  3. #3
    Community Member -Mojo-'s Avatar
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    I would really like an answer to this from a DEV as to if this is known, being looked at etc. I enter the lotteries a lot and have 3 characters that have been deleted for some time but still show up and even have recieved prizes that can't be acessed. Now i can not simply hit "enter all characters in lottery" button... SAD really!
    -Mojo- BOR, Sarlona Server,Visit us/apply at http://borguild.com

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  4. #4
    Founder & Build Synthesis Battlehawke's Avatar
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    Default my ddo

    It is broken and they are very aware of it. It didn't update some of my toons for almost a year. Meant no lotteries for me... was very sad..

    As far as fixing it goes, I don't think its on their priority list...sorry.
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  5. #5
    The Hatchery danotmano1998's Avatar
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    Alas, yes. It is indeed broken in many aspects. It's been a known issue for a looong time now.
    If you can get it "fixed" you'd be the hero of many forumites and DDO goer's alike.

    I'm still trying to figure out why my main is archived even though I play him daily.
    He's blocked from lotteries, and if anyone tries to my DDO him, it's such old stuff that it no longer even vaguely resembles my character.

    Good luck and best wishes on your venture!
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  6. #6
    Hero Phoenix-daBard's Avatar
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    Default

    Quote Originally Posted by -Mojo- View Post
    I would really like an answer to this from a DEV as to if this is known, being looked at etc. I enter the lotteries a lot and have 3 characters that have been deleted for some time but still show up and even have recieved prizes that can't be acessed. Now i can not simply hit "enter all characters in lottery" button... SAD really!
    Old news and all but there is a workaround. Use Backley's GreaseMonkey scripts. They work in Chrome (tampermonkey), FireFox and Internet Explorer 9 (using userscripts or favorites).

    http://forums.ddo.com/showthread.php?t=322786

  7. #7
    Customer Service Representative
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    my.DDO.com is still in Beta. We are aware that there are some kinks to iron out still, and we are still working on them.
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  8. #8
    Community Member Rumbaar's Avatar
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    Default

    Quote Originally Posted by Gornin View Post
    I have an old toon that I deleted over a year ago and it still shows on myDDO and character copy. Who do I need to contact to correct this?
    I have a L2 version of a character that is stuck on an old character. My.DDO is only good for game greifing, not any much use for it personally.

    It's a shame Turbine allows a 'service' to be in BETA so long, but pushes it in game via their browser to the detriment of the player base.
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  9. #9
    Community Member -Mojo-'s Avatar
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    Quote Originally Posted by daVoyd View Post
    my.DDO.com is still in Beta. We are aware that there are some kinks to iron out still, and we are still working on them.
    Thanks for taking the time to write something Davoid. Thats all I needed to hear my friend.
    -Mojo- BOR, Sarlona Server,Visit us/apply at http://borguild.com

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  10. #10
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    Well, the current charecter I'm using is masked by one of these "ghost charecters." I deleted one with the same name. Rerolled, now if you try to look up my current charecter it show's the deleted charecter.

    I filed a support issue but it was never handled.

  11. #11
    Community Member Iteries's Avatar
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    Lightbulb

    Found this too on forums, same issues: http://forums.ddo.com/showthread.php...ete+characters

    Alas, I have character that I like to completely removed. They not been played or accessed in over a year. I even submitted a report bug on it. Nothing in response.

    There really needs to be a way to permanently remove old characters that not been played or accessed in a year or a button/request form to have them removed. It is really annoying to see 'beyond' deleted character win in lottery if we just select all. Even more having to go down the list to uncheck those that are not being played.

    All mainly are requesting that there be a way to perma remove them in all aspect. In addition DDO will be opening up new character name for folks on those specific servers.

    Character I like to have permanently removed are the following:

    Mikko of Cannith : http://my.ddo.com/character/cannith/mikko/
    BlackOrchid of Orien : http://my.ddo.com/character/orien/blackorchid/
    Violetlotus of Ghallanda M2/R2: http://my.ddo.com/character/ghallanda/violetlotus/
    Demonbacon of Khyber F1: http://my.ddo.com/character/khyber/demonbacon/
    EmeraldItty of Khyber FS2: http://my.ddo.com/character/khyber/emeralditty/

    I hope the Dev's or someone of DDO can answer this thread someday soon before the NEW Underdark comes out.
    Thanks!

    Itty

  12. #12
    Community Member mwgarn's Avatar
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    Same thing for me, wonder if this really ever will be fixed.. IDK how it works but it looks like its just a link to a web site... can't it just be deleted? Good thing though that I can copy my toon over for lama.. anyone ever try to copy over a ghost toon and see if it works? I might try that some time (not now though dont want to mess beta!)
    Where am I and why am I in this hand basket.
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    Main Toons: Gaarn lvl20 (4th life PM wizard) Broken on MyDDO | Jeran lvl20 (18 rang/1 monk/1 rog)

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