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  1. #1
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    Default Can't buy the expansion

    Can't seem to buy the expansion, it fails with a blank page when trying with paypal (https://store.digitalriver.com/store...ocessOrderPage) and says payment not authorized when trying to use my Visa card, Cmon turbine, do you not want my money?

    edit: I've had trouble with digital river before (they're the people who manage EA's Origin) and them not taking Paypal payment, there's a few less pieces of information required on the Credit Card form than is generally normal in the UK too!
    Last edited by Maxson; 03-01-2012 at 04:29 PM.

  2. #2
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    Default

    Have now registered a click and buy account and this is also being rejected,

    I have the funds (hell, I actually sent the funds to a friend and asked him to pay for it - he was able to pay for it for himself, got and activated his code, then tried paying for it for me (no dice) then tried paying for it for himself a second time to e-mail the code onto me (no dice, again)) in my bank account, my paypal account is in good standing (I used it yesterday on something else) my bank account is fine (I used my debit card earlier today). This is awful, truly awful what the hell is wrong here?!
    Last edited by Maxson; 03-01-2012 at 07:22 PM.

  3. #3
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    Default

    So I got ANOTHER friend at ANOTHER geographical location to use his paypal address and then forward me the key....how ludicrous.

  4. #4
    Community Member
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    Default

    Lucky you that you have such a friend... I now have no idea how I am going to preorder it with same problem as you had...

  5. #5
    Community Member Psiandron's Avatar
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    Default

    Um, you could try calling Turbine and talking to one of their reps and doing the buy that way. I use prepaid CCs when I buy from Turbine and they never go through right for some reason, so I just do it over the phone.
    Quote Originally Posted by MalkavianX View Post
    and then dropped it like a burning kitten

  6. #6
    Community Member rodallec's Avatar
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    Default

    is there any reason paypal isnt working? its pretty frustrating.

  7. #7
    Customer Service Representative Carpe_Noctem's Avatar
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    Default

    rodallec,

    If you are having issues making a payment via PayPal, please contact them directly. Even if you have done so previously, you may need to re-verify your account with them.

    -CN
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available from 12:00 pm to 7:00 pm, Monday through Friday (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOSupport

  8. #8
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    Default

    Maxson, Is your problem solved???
    I have same problem too

  9. #9
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    Quote Originally Posted by redscizor View Post
    Maxson, Is your problem solved???
    I have same problem too
    Yes I had to get somebody else to pay for me and send me my key

  10. #10
    Community Member
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    Default

    Is there a services like offgamers or same page, where resell keys????

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