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  1. #21
    Community Manager Cordovan's Avatar
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    Quote Originally Posted by Drwaz99 View Post
    I can see characters, but the lottery is a no go for me too. And I know this isn't a place to report it, but where should I report toons that I have deleted winning the lottery? (I had one that's been gone over a year and won in Nov and I just noticed it.)
    The issue of deleted characters showing up in my.ddo (and therefore being able to enter the DDO Lottery) is a known issue, no need to report it.

    As for the rest of these issues being reported in this thread, I can pass it along to our web development team to look at. Thanks.
    Have fun, and don't forget to gather for buffs!
    Submit DDO Bugs through: ddobugs.turbine.com
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  2. #22
    Hero
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    Quote Originally Posted by Cordovan View Post
    The issue of deleted characters showing up in my.ddo (and therefore being able to enter the DDO Lottery) is a known issue, no need to report it.
    OK thanks. I assume were SOL for the lottery items won by the deleted characters?

  3. #23
    Community Manager Cordovan's Avatar
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    Quote Originally Posted by Drwaz99 View Post
    OK thanks. I assume were SOL for the lottery items won by the deleted characters?
    Yeah. The best way to ensure that deleted characters don't enter and win lotteries is to not use the "enter all" option, but rather select which characters you want entered.
    Have fun, and don't forget to gather for buffs!
    Submit DDO Bugs through: ddobugs.turbine.com
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  4. #24
    Hero
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    Quote Originally Posted by Cordovan View Post
    Yeah. The best way to ensure that deleted characters don't enter and win lotteries is to not use the "enter all" option, but rather select which characters you want entered.
    Okie-Dokey, thanks for the response!

  5. #25
    Hero Hellllboy's Avatar
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    I played around with MYDDO again today-issue appears to be intermitant-my page loaded up quickly this morning when I first accessed it-I was able to access the lottery page and submit entries. I quickly changed my main character away from my X2 TR in hopes this may correct the bug-logged in a while later-had same negative result. Screen now shows same as OP screenshot again.

  6. #26
    Hero Phoenix-daBard's Avatar
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    Quote Originally Posted by Drwaz99 View Post
    Okie-Dokey, thanks for the response!
    Backley wrote a Greasemonkey script to help avoid entering deleted characters:

    Quote Originally Posted by Backley View Post

  7. #27
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    Default MY DDO is negative function!

    You can now count me as a big ME TOO.
    When not logged in, page loads fine.
    When logged in dashboard works.
    When logged in, I am just getting the 'enter lotto' button, with the rest of the page blank. This happens IN GAME and with firefox and opera. Opera throws up an remote server error when the enter lotto button is pushed (with this url
    http://my.ddo.com/nostravar/foo.html...=1212019&cid=&).
    In game it is just a blank grey window.

    This just started happening yesterday.

  8. #28
    Community Member Mulberry's Avatar
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    Question

    Started to happen today for me.

    Dosn't matter what I use(Blackberry phone, Android tablet or Win7 laptop) I get the same screen as displayed in the OP.

  9. #29
    Uber Completionist luvirini's Avatar
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    And still ongoing for me, total inability to enter lotteries since just after christmas.

  10. #30
    Community Member Parsley's Avatar
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    Started happening on my account again today, too. It was fine this morning. Now it looks like the OP. When I log into my husband's myddo account on my computer, same browser, everything, his myddo page looks fine. No issues at all.
    Last edited by Parsley; 01-13-2012 at 08:23 PM.
    . . . The Band of the Shifting Sands . . .
    Thelanis

  11. #31
    Uber Completionist luvirini's Avatar
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    And now got the first lottery entry since just after christmas.

    Had the "Show only lottery button when logged in" as on first screenshot, but on clicking it actually got the lottery. After entering again got the "Show only lottery button when logged in"

  12. #32
    Uber Completionist luvirini's Avatar
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    And ofcourse it stopped working immediately after again..

  13. #33
    Uber Completionist luvirini's Avatar
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    This is kind of annoying. It worked for couple of weeks but has stopped working again.

  14. #34
    Founder THAC0's Avatar
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    Quote Originally Posted by deahamlet View Post
    Same problem.
    Tried 4 different computers, on 3 different networks. Each with 3 different browsers. If I'm logged in, I can't see my page. If I'm not logged in, I can see (but what's the use?!?!) except the icon for artificer is borked.
    UGH.
    Same problem. Multiple different computers...and even tried my phone's browser (which is where I typically do this from as it easy to tag the page and just hit the lotto entry).

    Anyhow... the page takes forever to load...the pop-up even longer and like the OP stated/showed... I also see a grey pop-up with nothing in it.

    T.
    Last edited by THAC0; 04-25-2012 at 03:07 AM.

  15. #35
    Uber Completionist luvirini's Avatar
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    the lotteries worked for a awhile but are again bugged.

  16. #36
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    you will not like it, but after enough time, you'll come to accept it...
    if life gives you lemons, make lemonade.
    if life gives you pickles, well you're screwed. because pickleade sucks.

  17. #37
    Founder THAC0's Avatar
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    *sigh* The lottery page is acting up again... I've been trying to access it for a couple days from different PCs with either Firefox and/or Internet Explorer. I get the same blank/grey screen with a red trim pop up...or if I link directly to the lottery ... I get a blank page.

    This is the error message I get:

    The website cannot display the page
    HTTP 500
    Most likely causes:
    The website is under maintenance.
    The website has a programming error.

    What you can try:
    Refresh the page.

    Go back to the previous page.

    More information

    This error (HTTP 500 Internal Server Error) means that the website you are visiting had a server problem which prevented the webpage from displaying.

    For more information about HTTP errors, see Help.
    Oh, and characters are still not updating correctly on MyDDO.com... same problems as I've been mentioning for the past couple of years... in case anyone wants to know.
    Last edited by THAC0; 06-07-2012 at 08:48 PM.

  18. #38
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    Quote Originally Posted by luvirini View Post
    the lotteries worked for a awhile but are again bugged.
    The lotteries are working for me, but the characters are not updated. 2 of my 5 toons are now completely different levels so therefore will not be able receive any prizes they win - and thus are no longer entered (its bad enough when a toon I dont like wins a True Heart, but even worse when a toon wins something but fails to get the delivery).

    Surely there is a way to have myddo update daily? Weekly?


    Quote Originally Posted by THAC0 View Post
    Oh, and characters are still not updating correctly on MyDDO.com... same problems as I've been mentioning for the past couple of years... in case anyone wants to know.
    Yep I just posted the same thing.

  19. #39
    Community Member llStarbladell's Avatar
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    Quote Originally Posted by luvirini View Post
    Once again we have the:


    and:



    thing going on.

    http://my.ddo.com/luvirini/ looks normal when not logged in.

    When logged I get picture 1

    When pressing Enter lotteries I get picture 2

    Happens on three different browsers

    Normally that state lasts for a month or two and then it starts working again, wonder how long it does this time.
    This is exactly what i am getting. I have been for about 2 weeks now.

  20. #40

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    Quote Originally Posted by llStarbladell View Post
    This is exactly what i am getting. I have been for about 2 weeks now.
    ...about 2 months for me

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