My friend and I jumped to another guild some time ago. After that, MyDDO hasn't been updating...
I only have one toon, but this friend of mine jumped with 5 toons and all of them stopped updating after they joined our new guild.

I doubt this is just a coincidence so I ask people to post here if they have encountered this same problem.
Just thinking that this should be added to the update issues if there is more people encountering this.