OK, I am looking for assistance with this issue. For some reason, my husband's computer will automatically restart while playing DDO. So far it has NOT happened during a quest or in an explorable area, but HAS occurred while in a public area. Stats for his computer are as follows:
Windows XP Home Edition Service Pack 3
Intel Pentium 4 3.00 GHz Processor
1 GB of RAM
250 GB Hard Drive
Radeon FX 9250 Graphics Card
I did change the video card. He originally had a GeForce 5200 in it, but I thought if I gave him mine it would stop the restarts. No dice. (Before anyone asks, I never had a restart issue with the Radeon card.) Also, I tore his computer down and cleaned everything. There was a moderate amount of dust inside alot of the stuff. I also downloaded Speed Fan and have been monitoring the temperature. Before I cleaned the computer out, it was running at 44 degrees C and now its between 33 - 35 degrees C. I also disabled the auto-restart and yet it still restarts with NO blue screen of death. I also checked to see if there were any error logs. There are none. No message or anything, just a random restart. It only has a restart issue when he's playing DDO. He can play anything else (including Guild Wars), as well as browse online, etc with no restart. I was wondering. He only has 6% free space left. Could a lack of free space cause this? If so, what would be a good recommended free space amount his computer should have to avoid restarts with DDO? Is there anything else I could try to do to fix this issue?
He did have Norton Anti-Virus installed before, as well as Kaspersky. Could there be anything left that didn't uninstall or left over files causing issues? I read a thread someplace here that someone had traces of Norton left on his computer and it probably was messing up DDO. Any help would be appreciated. Thanks!