View Poll Results: Please select all options that apply to you

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  • As of this week, my characters are NOT updating correctly in MyDDO.

    269 92.44%
  • For affected character(s): I've completed more than one True Reincarnation

    41 14.09%
  • For affected character(s): I've deleted the character and made a new one by the same name

    83 28.52%
  • For affected character(s): I've transferred servers or transferred from EU

    19 6.53%
  • For affected character(s): I've renamed my character or had it renamed

    18 6.19%
Multiple Choice Poll.
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Results 21 to 40 of 383
  1. #21
    Community Member Junts's Avatar
    Join Date
    Jul 2008


    All 6 of my characters ceased updating between 8/14/10 and 9/01/10. (specifically, 3 on 8/14, one on 8/31, and 2 on 9/01).

    One of these characters had done two true reincarnations (last updated: 9/01)

    One of these characters was on their first true reincarnation (last updated: 8/14)

    3 of these characters has never been true reincarnated and still do not update as of yesterday. 2 of these 3 have done lesser/greater reincarnations at some point in the past; the 3rd has never done anything.

    The 6th character had not true reincarnated as of the time my.ddo stopped updating, but has since done 2 true reincarnations. (last update: 9/01)

    None of these characters has ever transferred servers or been renamed, or deleted-rerolled.

  2. #22
    Community Member Alabore's Avatar
    Join Date
    Sep 2009
    Milano. Europe.


    Older characters stopped updating.
    Rerolled characters with the same name still show older "incarnation".
    Newer characters do not show up - MyDDO returns a "not logged in recently" error.
    Deleted characters still show up - MyDDO returns an "archived character" error.

    Not sure about date.
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  3. #23
    Community Member Thriand's Avatar
    Join Date
    Mar 2006
    Atlanta, GA


    last updated 08/31/2010
    Quote Originally Posted by pjw View Post
    Thriand is probably one of the more 'well endowed' players

  4. #24
    Community Member Dsox's Avatar
    Join Date
    Jul 2009

    Default me too

    Main Characters on Canith all stopped updating. which was the last time any of them won anything on the lottery - well till you fixed it again

    09/22/2010 1:57 pm
    09/22/2010 1:57 pm
    09/22/2010 1:57 pm


    All my EU transferd characters are not showing as ever being logged in - which I assure you they were. Even swapped equipment around and levelled a couple
    Last edited by Dsox; 12-08-2010 at 12:25 PM.

  5. #25
    Community Member bradleyforrest's Avatar
    Join Date
    Nov 2009


    Occularis on Khyber. Last updated 9-1-10. One TR under her belt. Still no updates.

  6. #26
    Brand / Commerce Manager Tolero's Avatar
    Join Date
    Sep 2007


    Quote Originally Posted by Coldin View Post
    I have a question Tolero.

    Would characters that were moved during the server merger two years ago also count? What about characters that were deleted and rerolled prior to myDDO?
    The old server merge shouldn't affect this, nor should rerolls prior to when MyDDO was introduced.

  7. #27
    Brand / Commerce Manager Tolero's Avatar
    Join Date
    Sep 2007


    Quote Originally Posted by Dsox View Post
    All my EU transferd characters are not showing as ever being logged in - which I assure you they were. Even swapped equipment around and levelled a couple
    EU transferred characters definitely don't update properly. The system is treating them the same as a server transfer, which is currently one of the conditions that MyDDO doesn't understand how to handle properly.

  8. #28
    Community Member Thlargir's Avatar
    Join Date
    Oct 2009

    Default Symptom

    I assume that this is known already, but just in case...

    None of my characters are updating (since 8/31) but I do not remember re-rolling same name more than 2 of them.

  9. #29
    Community Member
    Join Date
    Dec 2009



    toon1 07/23/2010 2:24 pm

    toon2 08/31/2010 3:53 am

    toon3 08/29/2010 4:34 am

    toon4 08/29/2010 3:45 pm - deleted and re-rolled to 32pt

    toon5 12/06/2010 10:49 am

    toon6 not found, created after update 7

    toon7 not found, created after update 7

    As of today, characters can once again participate in myddo lotteries, and as far as I can tell, character accomplishments have always been accurate

  10. #30
    Community Member DareDelvis's Avatar
    Join Date
    Mar 2006
    Leawood, KS


    8 characters stopped updating between 8/9/10 and 9/22/10
    Character created after that is not even listed as active.

    My TR stopped updating on 8/29/10 as did two other characters, both level 20.
    Other stop dates:
    8/9/10 one character
    8/17/10 one character
    8/28/10 one character
    8/31/10 one character
    9/22/10 one chracter
    Fellowship of the Bling Ghallanda
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  11. #31
    The Front Side Gratch's Avatar
    Join Date
    Jan 2006
    Sunnyvale, Cactus Area


    None of the characters I play are updating. Though there doesn't seem to be any rhyme or reason that's character history specific that has stopped the updates. Maybe it's account based.

    No renames or xfers on any of these characters

    capped before this date and no TR's (both LR'ed)
    8/28/2010 1:38A
    9/1/2010 2:20A

    TR'ed once but capped that TR before the last update:
    9/1/2010 6:36A
    8/31/2010 10:49P

    TR'ed twice but capped before the last update
    9/1/2010 12:46A

    First TR occured since the last update
    9/1/2010 2:57A
    8/28/2010 11:02P

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  12. #32
    Community Member gencydefen's Avatar
    Join Date
    Sep 2009


    I have characters on all servers. One, Etoile of Cannith, has never shown up properly in myDDO. She is a level 12 paladin whose profile originally displayed as a level 1 wizard, now showing that character data has been archived. I can only assume that someone else had the name before I used it.

    Deleted characters are still showing up, recently created characters are not.

    For the rest of my characters;
    3 were last updated on 7/24
    1 last updated on 7/25
    1 last updated on 8/27
    1 last updated on 8/30
    1 last updated on 9/01
    1 last updated on 9/22
    2 last updated on 10/27
    1 last updated on 11/10

    and 3 have been updated within the past week.

    Thanks for your continuing work on this, with so many alts I rely on myDDO profiles to keep track of gear and quests recently completed.

  13. #33
    Community Member Thorin2001's Avatar
    Join Date
    Sep 2009


    5 chars:
    Data Last Updated: 08/28/2010 7:27 am
    Data Last Updated: 06/10/2010 1:45 pm
    Data Last Updated: 08/31/2010 4:06 pm
    Data Last Updated: 08/29/2010 3:25 pm
    Data Last Updated: 07/30/2010 4:28 pm (haven't played this one in a while, but I logged in after I read about the my.ddo problems and after winning the test-lottery on him)

  14. #34
    Community Member Dozen_Black_Roses's Avatar
    Join Date
    Apr 2007


    All of my characters are now updating since whatever work was done last week, with the exception of Punkrawk on Sarlona. Since the beginning she has never displayed, says she has not logged in recently, but displays quest update information correctly. So kudos for finally ironing out most of the bugs, as before all of my toons had stopped updating at the end of August.
    Shogyo Mujo (Nothing lasts forever and everything must change).
    @>---Fuhgly, Suzee, Blohnde, Shakkei, Redhawt, Sanctified, Punkrawk, Gaelsong, Deviliscious, Liethal----<@

  15. #35


    Templeten: Data Last Updated: 08/01/2010 4:20 pm
    Kabraxis: Data Last Updated: 08/27/2010 11:29 pm
    Vinton: Data Last Updated: 08/31/2010 9:45 pm
    Bubah: Data Last Updated: 07/16/2010 4:59 pm
    Zanta: Data Last Updated: 08/31/2010 11:47 pm
    Ziamdis: Data Last Updated: 08/24/2010 9:48 pm

    My only TR, and a 1 time TR was:
    Sanadil: Data Last Updated: 08/28/2010 12:07 am

    Vinton's Place - DDO Game Guide V3.6.0 - 10/12/2011 - My DDO
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  16. #36
    Community Member
    Join Date
    Oct 2009


    My characters on Thelanis generally stopped updating September 1st.

    However, several of them got another update around the 11th of Oct, though not all, but that only happened once.
    My characters recently transferred from Keeper, and the one from Ghallanda to Thelanis, never showed up in MyDDO, but that was to be expected.
    Just because all the swans you have ever seen were white doesn`t mean that there are no black ones.
    You can't tell which way the train went by looking at the tracks.

  17. #37
    Community Member Stark_Raving's Avatar
    Join Date
    Sep 2009


    I have 4 characters, all on Khyber. 3 of them are not updating and 1 started to update in the last couple of days.

    The 3 that are not updating are:
    Gollym: last updated 08/27/2010 11:21 pm (no reincarnations)
    Jepheth: last updated 08/27/2010 2:32 pm (1 greater reincarnation)
    Phaegal: last updated 08/31/2010 12:21 am (no reincarnations)

    The 1 that just started is:
    Teraxxia: last updated 12/07/2010 9:37 am (1 greater reincarnation)

  18. #38
    Community Member
    Join Date
    Feb 2010


    Date it last updated varies by character; 30/08/2010, 31/08/2010, 22/08/2010, 30/08/2010.

    Not bothered accounting for the EU transfers as they come up as archived, or have pre-name change names and so give a page does not exist error, or are still listed as Ghallanda, or or or or.

  19. #39
    Community Member Talon_Moonshadow's Avatar
    Join Date
    Apr 2006
    Seminole, FL

    This one is a TR.
    Another TR.

    These are just the ones I know of. With so many chars, it's difficult to check them all.

    And everytime I check a guildy's char, they are never correct either.

    This tells me that the problem is very wide-spread and trying to fix individual chars one at a time is the wrong way to solve the problem.

    The chars I have listed above....only two are TRs. None of those listed are transfers or name changes. Although I did see transfered chars having trouble initially, but they worked themselves out eventually.

    The dates of last update seem to be not related. Although most were in August. So maybe there is a relation.
    Last edited by Talon_Moonshadow; 12-08-2010 at 02:13 PM.
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  20. #40
    Community Member wemery73's Avatar
    Join Date
    May 2006
    ohio, elyria


    Data Last Updated: 08/31/2010 11:51 pm on alot of my toons..

    some new ones no even showing up
    Ghallanda Guild Keepers of the Asylum & Plague -[ Beowulfs 14 fighter/3 pal / 3rog Drow]

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