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  1. #1
    Community Member
    Join Date
    Sep 2009
    Posts
    13

    Default DDO Store goes white and black sometimes

    Yesterday the store worked fine to open and read and see what goddies there were inside, but today for somereason i get blansk screen not only in dnd i get it in lord of the rings aswell.
    White blank page in both games when trying open store.
    Ive checked the knowlagebase and removed the browser foler in both games but still no luck.
    even tryed to repair game but it still dont work.
    U have any clue on how to sowle this matter?

  2. #2

    Default

    I have a blank screen on DDo store. Done the FAQ fixes to no avail. Just had a PM Templedrow also has the same issue.

    Pitty, I was about to buy up big with adventurepacks and potions n stuff for tangleroot gorge...

    Now I may change my mind and not buy it....

  3. #3
    Community Member
    Join Date
    Sep 2009
    Posts
    13

    Default

    ive tryed everything is the store flash based or is there som files maby gone missing java or so? or am i totally out in the blue?

  4. #4
    Customer Service Representative Thokal's Avatar
    Join Date
    Jan 2010
    Posts
    44

    Default

    Please try the steps here and then open a support ticket via the link in my signature if you haven't already and your issue keeps up.

  5. #5
    Community Member
    Join Date
    Sep 2009
    Posts
    13

    Default

    I did try all those steps but the shop dint came back in both game.
    But problem sovled now, i deleted everything that had something to do with dnd an lotr and made a clean install of the games, after about leaving the store window open for about 10 minutes of loading i poped up on both games, i dunno what sovled it but i cant say i had any luck when followed this instructions, those were the once ive tested at first from knowlagebase.
    Seemed lik a reinstall of the game and leaviing the storewindow open for 10min + sovled the problem for me.

    Thansk for the help and the respon. problem sovled..

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