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  1. #1
    Community Member
    Join Date
    Jun 2010
    Posts
    1

    Default Client Download Problems

    So, when I was trying to download the standard version of DDO, the file I got was only 1.4MB, not 3GB or whatever. I figured that might be normal, so I tried running it anyway and I got an error window that said "No Internet connectivity detected. Please reconnect and try again." With Retry and Cancel options. Retry just pops the window up again and Cancel, obviously, closes it. I've tried about four times now and it's the same every time.

  2. #2
    Customer Service Representative Mirthgar's Avatar
    Join Date
    Mar 2008
    Posts
    1,163

    Default

    I would see the post here
    http://forums.ddo.com/showthread.php?t=199250
    (specifically the "reply" post)

    NOTE: The Customer Support forums are for Player-to-Player help, for official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.

  3. #3
    Community Member anpeter's Avatar
    Join Date
    Apr 2010
    Posts
    9

    Default Still without help

    Quote Originally Posted by Mirthgar View Post
    I would see the post here
    http://forums.ddo.com/showthread.php?t=199250
    (specifically the "reply" post)
    Page 404'd. Help?

  4. #4
    Community Member
    Join Date
    Oct 2009
    Location
    3rd star from the left, and on til morning...
    Posts
    2,629

    Default

    Quote Originally Posted by anpeter View Post
    Page 404'd. Help?
    Mirthgar's original post and link was from before the forum change. Try this:

    https://www.ddo.com/forums/showthrea...ated-9-17-2010

  5. #5
    Community Member
    Join Date
    Oct 2009
    Posts
    229

    Default

    I created a torrent today to help people download in the future. Please seed this even if you have the client working, thanks.

    http://kickass.to/ddostandard-t7902985.html

    http://ca.isohunt.com/release/991066
    Active: Crib Goch, Aralasgard, Gotwindow Finishout, Araltwist
    Semi Active: Araltemplar, Aralzeus, CelticDragon Blood (favour toon)
    Retired: Aralcoin, Aralegolas, Aralmaulin, Aralucent, Arals, Aralhyperion

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