Results 1 to 3 of 3
  1. #1
    Community Member Damiarch's Avatar
    Join Date
    Apr 2006

    Default Old Game cards.Expired?

    As the topic says I have a stack of the old retail game time cards with the ddo stormreach logo on them.Up untill earlier this year,they worked fine.Now I get an error any time I try to use any I have left(yes,I tried them all and checked the characters twice)I got error 29007 (please verify it has not expired)on ten cards, and not valid on another.I already have a support ticket in.But I have to wonder if this is a know issue or what?
    Elayanna Winterstorm,Morninglord cleric 16th (life 3)
    Joellen, 16 artificer

  2. #2
    Community Member Zenako's Avatar
    Join Date
    Aug 2006


    No real insight other than to add, I too had a stack of game cards I had acquired, and decided last summer just before the new release to just punch them all in, on the off chance something like what you are seeing might happen. Not saying it is the same thing, I was just paranoid about stuff like that, and I figured the game cards would be worthless anyway if the game tanked, so might as well punch them in.
    Sarlona - Stormreach Requisition Company (SRC):Jareko-Elf Ranger12Rogue8; Hennako-Human Cleric20; Rukio-Human Paladin18; Taellya-Halfling Rogue16; Zenako-Dwarf Fighter10Cleric1; Daniko-Drow Bard20; Kerriganko-Human Cleric18; Buket-WF Fighter6; Xenophilia-Human Wiz20; Zenakotwo-Dwarf Cleric16; Yadnomko-Halfling Ftr12; Gabiko-Human Bard15;more

  3. #3
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008


    Damiarch, if you didn't include all the GTC codes when you sent in the email, I'd recommend sending another one with all of them included. Otherwise Accounts will ask you to send them so they can review the codes. They should be able to assist you with this.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

This form's session has expired. You need to reload the page.