I'm certain this suggestion or at least similar suggestions have been posted many many -many- times before. But I'll post it again to ensure the dead horse is thoroughly flogged.
Give us a Blacksmithy wherein we can edit our armor to our liking.
It's fairly evident that all armors in the game are based on a skin for the model, an "Overlay" layer with added polygonal objects, and a Palette option. These layers and options are randomly rolled on at the "creation" of a given armor, outfit, or robe.
I ask that there be a pair of Blacksmiths put into the game (One in Kundarak, one in Deneith) to allow us to edit the appearance of our equipment. Make use of these special vendors limited if you must to VIP players or a store-purchase. Have each use cost exorbitant amounts of gold, if you like. Or require a quest in advance. Or both! Or add in another "Go Fetch" item that can be turned in to alter your gear similar to Fred the Mindflayer's Crystal!
Please. I beg this of you!
You would get players who are happier in their ability to edit their armor. Some would spend hours if not days running through all of their alts and retooling their gear's appearance. Many more would drop a few thousand every several levels as they find or purchase ever better armor!
I do, of course, understand the need to keep certain "Unique" items unique. Simply make the Black and Blue Dragonscale elements unusable and those armors unable to be edited. Same thing for the "Bloodplate" underarmor. I'm fine with that! Or, heck!~ Make each of the "Special" options unlockable through finding and equipping that armor or putting it into the Blacksmith's window. Even make them Turbine Point expenditures!
This would make your player base happier. It would be something opposing MMOs tend to ignore. And it would make players spend time and money on your game.
Really can't make it any more attractive than that!