Results 1 to 2 of 2
  1. #1
    Community Member
    Join Date
    Jul 2009
    Posts
    1

    Default Old Characters Missing

    I bought the DDO box back in 2006 and played the free trial then payed for a monthly subscription. I had a few characters including a lvl10 wizard named Tatlinka, a paladin named Arphazon and others. I also had a guild named Circle of Light. I believe they were on the Argonnesson server. I checked all the servers and cant find any of my characters.

    I played in the closed beta under the same account but a different subscription(my ddo).
    I understand the beta characters are gone but where are my characters from my old paid subscription?

  2. #2
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    2,207

    Default

    It sounds like you may have 2 subscriptions on the same account.
    (Subscriptions = set of characters, account = login name).

    I'd recommend contacting the Account Management department for clarification and assistance.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

This form's session has expired. You need to reload the page.

Reload