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Thread: help me !

  1. #1
    Community Member
    Join Date
    Apr 2009
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    Default help me !

    I buy to dungeons and dragons. product key error help me . this error.

    The Product Key you entered is not valid for use. If you believe this is an error, please contact Turbine Customer Service by visiting support.turbine.com. [err: 30022]

  2. #2
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    2,204

    Default

    Where did you buy it (store, state & country) ? And was it a product key or game card?


    You'll probably need to contact the Account Management department for help. Contact options are in my signature.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

  3. #3
    Community Member
    Join Date
    Apr 2009
    Posts
    2

    Default

    icerenkoy carrefour SA istanbul / turkey. 30 days free product key.

  4. #4
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    2,204

    Default

    I'm sorry, I'm not familiar with that store. You'll need to contact the Account Management department for assistance.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

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