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  1. #1

    Thumbs down Where is the Support

    We have waited over 35 minutes for support - This is crazy - No help...

    I have canceled 3 accounts today - I have 3 left and getting ready to kill two more.

    How hard is it to support a game? I would think with all the issues trying to keep players you would at least support paying customers.

    Six

  2. #2

    Default

    Over 48 minutes - Smart

  3. #3

    Default

    ID#: 1621541
    Updated: 12/06/08 01:09 AM

    And still not support:

    Xshurikenxx - canceled sub
    Riddler611 - canceled sub
    Cappie - cancled sub

    Today - Thanks DDO

  4. #4
    Community Member plus10swordofpimp's Avatar
    Join Date
    Mar 2008
    Location
    North Carolina
    Posts
    165

    Default

    i share your grief.

    did someone cast on the gm's tonight?

  5. #5
    The Hatchery GeneralDiomedes's Avatar
    Join Date
    Oct 2006
    Location
    Calgary, AB
    Posts
    5,282

    Default

    First - I never wait for support for quest problems, I just report a bug and restart. It's like waiting in traffic .. I'd rather take the long way around as at least I am moving.

    Second - This is not a game with a lot of resources. The sooner you realize that, the happier you will be. Enjoy what you can, and put things in perspective. In reality, what percentage of your total game time spent up until now was ruined by an in-game problem? My guess is not much.

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