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  1. #1
    Founder Braid_Baldurman's Avatar
    Join Date
    Feb 2006
    Location
    Jacksonville,NC
    Posts
    10

    Default Are my first 7 days Free?

    I am a Founder Member and I had to leave D&DO due to circumstances beyond my control. Last night I was thinking about coming back and resuming my account and low and behold to my pleasant suprise I saw where I could come back for seven days to check everything out
    for free! The offer was due to this month being DD&O's 2nd yr anniversary and would be going on from 3/5/08 through 3/11/08. Woohoo!!! I thoughtto myself this must be destiny calling me back to the land Eberon! So I waited till after midnight last night and went into My account and hit the resume account button choosing the six month offer. ......My concern is and the reason for my post is I saw nothing in my account that indicates that I will be getting to play for free the first seven days without a charge to my credit card. How can I be sure that I am getting the first week free?

  2. #2
    Developer Yeti's Avatar
    Join Date
    Feb 2006
    Posts
    356

    Default

    The Welcome back offer would have reinstated your account for you. It's likely in order to resolve this you will need to contact Account Management directly as you will be charged for your reinstatement. I'm not sure what exactly they will be able to do, but they are your best option.

  3. #3
    Founder Braid_Baldurman's Avatar
    Join Date
    Feb 2006
    Location
    Jacksonville,NC
    Posts
    10

    Default

    Quote Originally Posted by Yeti View Post
    The Welcome back offer would have reinstated your account for you. It's likely in order to resolve this you will need to contact Account Management directly as you will be charged for your reinstatement. I'm not sure what exactly they will be able to do, but they are your best option.
    Ok thanks...Is there a phone number for customer service that I can call?
    Nevermind I found the number...Thanks for your help.
    Last edited by Braid Baldurman; 03-05-2008 at 01:06 PM.

  4. #4
    Founder Braid_Baldurman's Avatar
    Join Date
    Feb 2006
    Location
    Jacksonville,NC
    Posts
    10

    Default

    Problem solved!! Hail Turbine!! They are going to to let me play for this week with the option to cancel and be credited the money back to my account as long as I let them know by the eleventh!!!

  5. #5
    Community Member Laith's Avatar
    Join Date
    Mar 2006
    Location
    St. Louis
    Posts
    3,150

    Default

    i'm really happy to hear that turbine is willing to give money back to the people due to this understandible confusion.

  6. #6
    Community Member Beherit_Baphomar's Avatar
    Join Date
    Dec 2006
    Location
    Scotland...land of Buckfast.
    Posts
    7,783

    Default

    All u'r free dayz are belongz to us!
    Binding is Admitting Defeat ~ Yndrofian
    Plook~Squidgie~Eyern~Irnbru~Grotesque
    Of The O.S.D, Argonnessen
    Quote Originally Posted by Grace_ana View Post
    At least I'm not on G-Land.

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