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  1. Replies
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    Yes, refunding DDO Point purchases made during...

    Yes, refunding DDO Point purchases made during the time after the rollback is indeed one of the key things on the agenda. We have to do some work on our end to be able to properly collate, process,...
  2. Heads up: There will not be a DDO Chronicle this...

    Heads up: There will not be a DDO Chronicle this week. Back next week!
  3. Replies
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    Update on Wayfinder and Event Activation

    We have enabled a bunch of event-related bonuses on Wayfinder to help players get to where they want to be following a server rollback this week. The following bonuses are available on Wayfinder...
  4. Yes, we are very sorry to all of our players on...

    Yes, we are very sorry to all of our players on Wayfinder, and we are working to put together a couple of things to help. Unfortunately, it is simply not possible to restore progress. One thing we...
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    Neat!

    Neat!
  6. We will be fixing this case sensitivity issue in...

    We will be fixing this case sensitivity issue in the next patch most likely.
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    Any character-based purchases you made with DDO...

    Any character-based purchases you made with DDO Points will be refunded to you as soon as we can get the work done. Account-based purchases should still be available.
  8. Khyber has reopened.

    Khyber has reopened.
  9. I am not saying Khyber has not had maintenance...

    I am not saying Khyber has not had maintenance delays today, just that they have been completely disconnected from the specific issue that happened on Wayfinder.
  10. Replies
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    No, this was specific to Wayfinder.

    No, this was specific to Wayfinder.
  11. Wayfinder has reopened. Click here...

    Wayfinder has reopened. Click here for important information. Khyber is unaffected, but still down. We're working to reopen it.
  12. Wayfinder has now reopened. Click here...

    Wayfinder has now reopened. Click here for important information about the current state of Wayfinder.
  13. We are still working to reopen Khyber and...

    We are still working to reopen Khyber and Wayfinder, and will have more information soon.
  14. The Hardcore server has reopened. Khyber and...

    The Hardcore server has reopened. Khyber and Wayfinder remain unavailable.
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    DDO Store Sales: August 6th - 13th

    Finder's Keepers! Get 25% off:
    Astral Shards
    Sentient and Jeweller's Toolkits
    Treasure Hunter and Hidden Potential Elixirs
    Now through August 13th!

    The Weekly Coupon gets you a free Critical...
  16. Ok, we tried turning off and back on a thing, so...

    Ok, we tried turning off and back on a thing, so let me know if it has made an impact. Work done about 1:40p Eastern this afternoon.
  17. Wayfinder Downtime Notice: Thursday, August 6th

    Wayfinder has been brought down due to issues that appeared in the game environment at around 11:30am Eastern today causing a severely degraded experience. We are investigating. At this time there is...
  18. We are doing some server maintenance and update...

    We are doing some server maintenance and update work in general. We overall don't expect this work to result in much public change in the game environment. This is more about making sure our worlds...
  19. After today's work, we have made some adjustments...

    After today's work, we have made some adjustments to our schedule for the coming days. Instead of doing three servers tomorrow as originally announced, we will do two, and we'll take care of...
  20. Cannith, Orien, and Thelanis have reopened....

    Cannith, Orien, and Thelanis have reopened. Unfortunately, we had to back out of some of the maintenance work on Thelanis, which means that server will need another downtime. We are targeting next...
  21. Our downtime for Cannith, Orien, and Thelanis has...

    Our downtime for Cannith, Orien, and Thelanis has been extended until 8:00pm Eastern tonight. We apologize for the delay. We will keep you updated.
  22. Sorry folks, we are having to extend the downtime...

    Sorry folks, we are having to extend the downtime for Cannith, Orien, and Thelanis to 7pm. Various things are running various jobs, and some of those jobs just won't be ready in time for a 5p uptime.
  23. Khyber and Hardcore Downtime Notice: Thursday, August 6th 3:00am-5:00pm EDT

    UPDATE: Khyber has reopened.

    UPDATE: The Hardcore server has reopened. Khyber and Wayfinder remain unavailable.

    Khyber and the Hardcore server will be brought down for extended server...
  24. I'd like to know more about what players are...

    I'd like to know more about what players are experiencing currently. As of this afternoon, are people still running into this issue?
  25. You are crazy, and that is awesome.

    You are crazy, and that is awesome.
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