No DDO subscription found
Hello, my account seems to have disappeared, when I try to log in, I get the message "No subscription for DDO found". I tried changing my password to see if that would help, and got the password change confirmation mail, but the account seems to be gone now. I submitted a ticket yesterday, no reply yet. My login information is correct, though when I deliberately type in the info incorrectly, the message changes from "No subscription for DDO found" to "The user name and/or password is incorrect etc etc".
Still no customer service response
Submitted the ticket on Monday, no reply yet...
I'm having that problem too
I played DDO in the past. Didn't play any other game like lotro or whatever the other guys said. My account is the same as it was before, but the DDO subscription somehow vanished.
I repeat, I'm using my correct details that I used to log into DDO a few months ago.
How do I even "submit a ticket"? Isn't that an in-game function?