I have a +7 Deathblock Outfit with "Spider 1 - Dark/Steel" cosmetic kit If I remember well...
I bought a 4+ deathblock only to not run naked everywhere...
What outfits went missing, and how? I'm currently inactive, and wont be resubbing for a while, so my account is currently FTP, without races bought.
Am I going to have to resubscribe just to get my stuff back on my chars?
I believe that the outfits disappeared for those toons on login. My reasoning for this belief is the fact that a toon of mine that didn't log in between the Update 17 release and the hotfix, had its outfits entirely unaffected. If they had ALL gone poof, then those would have been missing or in the mail system being returned. :rolleyes:
Just a note that we have once again started distributing missing outfits. However, the process is unfortunately slower than we'd like, so it may take several days (or longer) for the distribution to complete. If you don't have your outfits back yet, be patient! We'll announce when the distribution process has completed. Thanks.
Cordovan, you still have some work to do on the process.
I just got a ton of mail on one of my alts, all with outfits attached.
The junk loot garbage outfits that I was planning to sell were fine.
The cannith-crafted guild-slotted outfit WITH THE DDO STORE ARMOR APPEARANCE KIT ON IT, however, will not detach from the email and is locked in my mailbox, taunting me with its' irretrievableness.
Just did some poking around. The item IS in the character's inventory now, but the in-game mail still exists, still says it has an item attached, and the mail cannot be deleted until the impossible-to-detach outfit is detached.
Still lame, but less lame than losing the outfit.
Yay Thank you Turbine! :D
For I got yesterday night my deathblock outfit with the armor kit. But along with it, I got dozens and dozens emails with all types of outfits, some weren't even mine for sure (I mean, outfits of power? I didn't had of those in my backpack by the time U17 came out, I'm talking about a monk toon) :p
I got them in my mailbox as it was said it would be, ok with that. But, I got a few duplicated outfits, including the outfit with the armor kit. Problem is, all the others I've sold to have some space (there were REALLY LOTS of them in my mailbox to detach from the emails, 10x more outfits than what I really had) and now, there is one final email I can't delete, because I need to detach the outfit first. But I can't detach it, because I already have that outfit. I tried to move the outfit to the bank storage, but still couldn't detach it from the email. Now I have a "stuck mail". :(
Can't delete it, can't detach the item :confused:
I was sent 2 outfits via mail,neither of the outfits has deathblock like my lost outfit had and also the required level is 22! And my monk "Shinigammi" is lv 18 (ready to 19)...
like I said before I bought a kit appearance so i would like some tp back for the kit i have lost if I will not get it back
Now here's a thing...my rogue did not lose her outfits in The Great Outfit Debacle of '13. Two days ago when she logged on for a spot of pirating her outfit was fine. Today she logs on and guess what - outfit has gone! She is wearing a version of the outfit without its top layer but there is nothing in the armour slot in her inventory. But she has mail! So I go to the mailbox and lo - her outfits have been returned (the one she wears and the one that got shifted to too high a level in an update last year and has been in the bank since)!
How odd. They had to take away her non-lost outfits in order to return them. That is bizarre.
Still waiting on my replacements, although 1 character got 4 outfits that I really didn't need. My monks and rangers are still waiting, so the returns must not be complete yet.
With 23 characters on two servers, and no way to know if they have mail without logging in, it's a bit of a pain to keep checking.
I have received one outfit on one character. But my others are all waiting for the return of a number of outfits, sneakily pilfered from their re-incarnation caches whilst they slept. I am most upset about the theft of my hard earned Dragontouched vestments - I really do not enjoy the grind in the refuge. Has anyone else lost DT Vestments?
I got a few junk outfits back that I had no use for and sold at vendor. Thanks for the extra plat i guess. :p
So what is going on with this? Is it done and time for us to accept the loss or contact customer support?
If it's not done, when can we expect it to be done? Weeks? Months?
More frequent feedback would be appreciated.