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Forum: Account Management Assistance

Need help with your account? Get help from other players here. REMEMBER: DO NOT SHARE YOUR USERNAME AND PASSWORD WITH ANYONE! TURBINE WILL NEVER ASK FOR YOUR PASSWORD. For official account support, visit http://support.turbine.com

    • Replies: 2
    • Views: 9,626
    06-06-2011, 03:11 PM Go to last post
  1. Sticky Thread Sticky: Customer Service Profiles

    Started by Cold_blue, 04-29-2015 02:16 PM
    • Replies: 1
    • Views: 1,332
    08-17-2015, 12:14 PM Go to last post
  2. Sticky Thread Sticky: Account Support FAQs

    Started by CS_Alkaid, 04-24-2015 06:00 PM
    • Replies: 0
    • Views: 2,040
    04-24-2015, 06:00 PM Go to last post
  3. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, 06-12-2015 03:22 PM
    • Replies: 0
    • Views: 489
    06-12-2015, 03:22 PM Go to last post
  4. Sticky Thread Sticky: Phones closing early on 8/28

    Started by Cold_blue, 08-26-2015 12:28 PM
    • Replies: 0
    • Views: 206
    08-26-2015, 12:28 PM Go to last post
  1. Downgrade from VIP to Free, or Premium to Free (Instead of Premium)

    Started by Victorie, 01-19-2010 11:34 AM
    9 Pages
    1 2 3 ... 9
    • Replies: 179
    • Views: 21,695
    04-08-2010, 12:52 PM Go to last post
  2. Menace of the Underdark Beta Email Not Received

    Started by Cordovan, 05-10-2012 11:01 AM
    7 Pages
    1 2 3 ... 7
    • Replies: 128
    • Views: 8,099
    05-14-2012, 11:01 AM Go to last post
  3. Moved: Gift Giving and Payments on Friends' Accounts

    Started by Victorie, 05-05-2009 11:40 AM
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  4. Angry Can NOT pay by credit card

    Started by Bunkai, 09-22-2009 03:33 PM
    5 Pages
    1 2 3 ... 5
    • Replies: 96
    • Views: 14,945
    05-26-2010, 07:42 AM Go to last post
  5. Premium Downgrade to Free 6/28

    Started by Victorie, 06-28-2010 05:55 PM
    4 Pages
    1 2 3 ... 4
    • Replies: 79
    • Views: 7,694
    06-30-2010, 07:23 PM Go to last post
  6. Your submission contained an error.

    Started by Shinobu, 09-09-2009 09:07 AM
    4 Pages
    1 2 3 ... 4
    • Replies: 66
    • Views: 52,083
    11-04-2010, 12:21 PM Go to last post
  7. Thanks for nothing Turbine

    Started by Dark_Uncle72, 04-27-2010 12:53 PM
    3 Pages
    1 2 3
    • Replies: 53
    • Views: 2,645
    04-27-2010, 01:43 PM Go to last post
  8. problem wen buying turbine points

    Started by Aletard, 08-16-2010 10:32 PM
    3 Pages
    1 2 3
    • Replies: 53
    • Views: 14,857
    01-22-2011, 05:57 PM Go to last post
  9. Billing Website Errors, Updating Credit Cards, 30005

    Started by JudasPriest, 09-10-2010 08:02 PM
    3 Pages
    1 2 3
    • Replies: 53
    • Views: 8,666
    03-05-2012, 06:43 PM Go to last post
  10. Didn't revieve my free 500 VIP points

    Started by Seftonblake, 03-18-2010 10:02 AM
    3 Pages
    1 2 3
    • Replies: 44
    • Views: 5,802
    05-29-2010, 10:20 AM Go to last post
  11. AGAIN downgraded to f2p, relog doesnt help

    Started by rkreutz, 06-28-2010 12:59 PM
    3 Pages
    1 2 3
    • Replies: 42
    • Views: 2,908
    06-28-2010, 05:59 PM Go to last post
  12. Need a Dev: Stuck on Heart of Wood Ship

    Started by Syllph, 02-18-2013 01:02 AM
    3 Pages
    1 2 3
    • Replies: 41
    • Views: 2,037
    03-03-2013, 10:41 AM Go to last post
  13. Moved: DDO Turbine Point Card FAQ

    Started by Tarrant, 08-26-2010 09:03 AM
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  14. can't purchase TP

    Started by aradelothion, 02-18-2013 12:04 AM
    2 Pages
    1 2
    • Replies: 39
    • Views: 3,114
    03-06-2013, 05:30 AM Go to last post
  15. Angry Still waiting for my VIP TP

    Started by charlod101, 02-24-2013 11:26 AM
    2 Pages
    1 2
    • Replies: 39
    • Views: 2,428
    04-02-2013, 09:51 AM Go to last post
  16. Angry 500?

    Started by rhenford, 09-14-2009 08:57 PM
    2 Pages
    1 2
    • Replies: 38
    • Views: 4,530
    10-13-2009, 01:56 PM Go to last post
  17. Premium Account downgraded to Free Account

    Started by JJMC895610, 04-10-2010 01:06 AM
    2 Pages
    1 2
    • Replies: 38
    • Views: 2,437
    04-10-2010, 05:30 AM Go to last post
  18. An important announcement regarding premium services.

    Started by operation1, 10-20-2008 03:29 PM
    2 Pages
    1 2
    • Replies: 37
    • Views: 4,800
    12-03-2008, 01:14 PM Go to last post
  19. 30005 and -2 for the last 3 or 4 months???

    Started by PeterE, 05-31-2011 12:13 AM
    2 Pages
    1 2
    • Replies: 36
    • Views: 4,378
    06-14-2011, 12:00 PM Go to last post
  20. lost ~1700 TP's

    Started by Waeress, 12-02-2010 02:43 PM
    2 Pages
    1 2
    • Replies: 35
    • Views: 4,133
    12-09-2010, 04:21 PM Go to last post
  21. Unable To Login

    Started by barecm, 12-15-2007 10:38 PM
    2 Pages
    1 2
    • Replies: 33
    • Views: 2,557
    12-17-2007, 02:00 AM Go to last post
  22. Kindly assist and help please :):)

    Started by javacorefreakk, 07-27-2009 08:00 AM
    2 Pages
    1 2
    • Replies: 33
    • Views: 3,388
    08-07-2009, 04:53 PM Go to last post
    • Replies: 31
    • Views: 1,138
    05-22-2013, 01:49 PM Go to last post
  23. No DDO subscription found

    Started by Morpheine, 07-16-2013 01:07 PM
    2 Pages
    1 2
    • Replies: 31
    • Views: 51,955
    08-13-2015, 05:24 PM Go to last post
  24. Cant Buy Turbine Points

    Started by alcosebahair, 05-30-2010 07:47 AM
    2 Pages
    1 2
    • Replies: 29
    • Views: 2,468
    06-07-2010, 12:44 PM Go to last post

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