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Forum: Account Management Assistance

Need help with your account? Get help from other players here. REMEMBER: DO NOT SHARE YOUR USERNAME AND PASSWORD WITH ANYONE! TURBINE WILL NEVER ASK FOR YOUR PASSWORD. For official account support, visit http://support.turbine.com

  1. Sticky Thread Sticky: Phone closure 2/5/16

    Started by Cold_blue, 02-05-2016 09:17 AM
    • Replies: 0
    • Views: 301
    02-05-2016, 09:17 AM Go to last post
  2. Sticky Thread Sticky: Customer Service Profiles

    Started by Cold_blue, 04-29-2015 03:16 PM
    • Replies: 1
    • Views: 1,989
    08-17-2015, 01:14 PM Go to last post
  3. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, 06-12-2015 04:22 PM
    • Replies: 0
    • Views: 1,056
    06-12-2015, 04:22 PM Go to last post
  4. Sticky Thread Sticky: Account Support FAQs

    Started by CS_Alkaid, 04-24-2015 07:00 PM
    • Replies: 0
    • Views: 4,897
    04-24-2015, 07:00 PM Go to last post
    • Replies: 2
    • Views: 10,249
    06-06-2011, 04:11 PM Go to last post
  1. Character Transfer Slow Turn Times

    Started by bigdoginit, 01-14-2011 07:33 PM
    • Replies: 0
    • Views: 629
    01-14-2011, 07:33 PM Go to last post
  2. Vip Turned to Premium in 1 Day

    Started by Meyhnach, 01-13-2011 09:50 PM
    • Replies: 2
    • Views: 934
    01-14-2011, 07:05 PM Go to last post
  3. Got hacked

    Started by shaolaolint, 01-12-2011 03:23 AM
    • Replies: 8
    • Views: 1,425
    01-14-2011, 12:41 AM Go to last post
  4. Been away a while and lost my forum name

    Started by Duplicate_10, 01-13-2011 11:22 AM
    • Replies: 0
    • Views: 520
    01-13-2011, 11:22 AM Go to last post
  5. Phones Closed January 12, 2011 - Snow!

    Started by Victorie, 01-12-2011 11:18 AM
    • Replies: 1
    • Views: 1,041
    01-13-2011, 12:57 AM Go to last post
  6. Problem with points

    Started by Maothi, 01-10-2011 04:11 PM
    • Replies: 1
    • Views: 895
    01-11-2011, 08:50 AM Go to last post
  7. Error with upgrading account to VIP

    Started by gantrism, 07-10-2010 03:29 PM
    • Replies: 4
    • Views: 2,503
    01-10-2011, 01:14 PM Go to last post
  8. VIP on the Wrong Sub

    Started by hermionegranger17, 01-06-2011 04:09 PM
    • Replies: 2
    • Views: 1,080
    01-07-2011, 10:25 AM Go to last post
    • Replies: 4
    • Views: 943
    01-07-2011, 10:22 AM Go to last post
  9. Invalid credit card number. [err: 20083]

    Started by PyycKoah, 01-06-2011 09:25 PM
    • Replies: 1
    • Views: 1,204
    01-06-2011, 10:41 PM Go to last post
  10. character transfer issue and response

    Started by charredrex, 12-29-2010 12:16 AM
    • Replies: 6
    • Views: 1,786
    01-05-2011, 11:16 AM Go to last post
  11. Renewed Sub on 12/20 no TP

    Started by EdsanDarkbane, 12-28-2010 11:55 AM
    • Replies: 3
    • Views: 1,216
    01-04-2011, 08:38 AM Go to last post
  12. username and password help

    Started by Thadion, 12-29-2010 02:33 PM
    • Replies: 3
    • Views: 2,269
    01-03-2011, 01:02 PM Go to last post
  13. Paypal and chk-8002 issue

    Started by Triskelion23, 12-31-2010 01:09 PM
    • Replies: 1
    • Views: 930
    01-02-2011, 11:02 AM Go to last post
    • Replies: 1
    • Views: 1,142
    01-02-2011, 10:57 AM Go to last post
  14. Probs with Game Cards

    Started by Zaal, 01-01-2011 07:19 PM
    • Replies: 0
    • Views: 560
    01-01-2011, 07:19 PM Go to last post
  15. Angry [err: 30005] but husband logs in fine on same card

    Started by orrby, 12-31-2010 11:21 AM
    • Replies: 0
    • Views: 519
    12-31-2010, 11:21 AM Go to last post
  16. DDO Point Purchase

    Started by Sugarplumfaery, 12-31-2010 10:21 AM
    • Replies: 1
    • Views: 711
    12-31-2010, 10:25 AM Go to last post
  17. Moved: Gift Giving and Payments on Friends' Accounts

    Started by Victorie, 05-05-2009 12:40 PM
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  18. Update Credit Card?

    Started by Haquiem, 12-22-2010 11:57 AM
    • Replies: 4
    • Views: 1,203
    12-30-2010, 12:35 PM Go to last post
  19. Angry Turbine Game cards don't work. They steal your $

    Started by Downgreyd, 12-29-2010 07:24 PM
    • Replies: 5
    • Views: 1,229
    12-30-2010, 10:21 AM Go to last post
  20. Problem linking game Chars / game account

    Started by serpentwave, 12-28-2010 01:32 PM
    • Replies: 1
    • Views: 988
    12-29-2010, 07:56 AM Go to last post
  21. Cant buy Turbine point pack

    Started by zazy, 11-29-2010 10:15 AM
    • Replies: 1
    • Views: 953
    12-28-2010, 09:22 AM Go to last post
  22. Ultimate Game Card

    Started by jjmancoue, 12-24-2010 02:34 PM
    • Replies: 1
    • Views: 546
    12-24-2010, 05:12 PM Go to last post
  23. Exclamation Turbine Points Not Received

    Started by Alleyez, 12-24-2010 07:46 AM
    • Replies: 1
    • Views: 536
    12-24-2010, 08:58 AM Go to last post

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